About This Chapter
Overview of Organizational Change - Chapter Summary
Navigating through these video lessons and self-assessment quizzes on organizational change can help verify your understanding of key concepts. Our knowledgeable instructors teach you about employee behavior during organizational change and how Kotter's 8-step change model can be applied. After completing the chapter, you should feel confident and ready to:
- Discuss the causes of change in organizations
- Explain how organizations can overcome barriers to change
- Provide an overview of Kotter's 8-step change model of management
- Describe attitudes of employees during organizational change
- Give an example of action research
- Define organizational development
The convenient lessons in this chapter on organizational change are mobile-friendly, which means you can study wherever you go. Experts guide you through the lessons while facilitating a fun learning experience. To make sure you understand the concepts covered throughout the chapter, you can take a brief quiz that's available for each lesson.
1. Factors that Cause Change in Organizations: Planned and Unplanned
Planned and unplanned are the two types of changes that can occur with an organization. External and internal factors can cause both of these types of changes within a company.
2. Overcoming Barriers to Change in Organizations
Overcoming barriers to change in an organization can be difficult. There are some basic strategies that can help improve the acceptance of major changes within a company.
3. Kotter's 8-Step Change Model of Management
This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.
4. Applying Kotter's 8-Step Change Model
John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.
5. What Is Action Research? - Executing Organizational Change
Action research, also known as participatory research, is learning by doing in the sense that a group of workers identify a problem, develop a resolution, implement the solution and then analyze the final results.
6. What Is Organizational Development? - Executing Organizational Change
Organizational development is the process of helping organizations improve through change in policies, power, leadership, control or job redesign. This lesson explores organizational climate, organizational culture and organizational strategy, the three main sections of organizational development theory.
7. Employee Behavior & Attitudes During Organizational Change
Change can be difficult for organizations. The fear of the unknown, fear of loss, fear of failure, disruption of relationships, certain personalities and internal politics are the main reasons for rejecting change. In order to manage change, the company needs to offer communication, support and participation.
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Other chapters within the DSST Organizational Behavior: Study Guide & Test Prep course
- The History & Evolution of Organizational Behavior
- Research Methods in Organizational Psychology
- Management Roles & Functions
- Overview of Individual Behavior
- Personality & Social Behavior in Organizations
- Emotions & Moods in Organizations
- Overview of Attitudes & Values in the Workplace
- Managing Workplace Stress
- Ethics in the Workplace
- Perception & Attributional Bias in Organizational Behavior
- Learning in the Workplace
- Understanding Employee Motivation
- Individual Decision Making
- Introduction to Workforce Diversity
- Organizational Communication in the Workplace
- Groups, Teams & Group Decision Making
- Managing Conflict in the Workplace
- The Nature of Leadership in Organizational Behavior
- Leadership Theories & Styles in Organizational Behavior
- How Organizations are Structured & Designed
- Introduction to Organizational Culture
- Global Implications of Organizational Behavior
- DSST Informational Resources
- DSST Organizational Behavior Flashcards