About This Chapter
Standard: Initiate and participate effectively in a range of collaborative discussions (one-on-one, in groups, and teacher-led) with diverse partners on grades 11-12 topics, texts, and issues, building on others' ideas and expressing their own clearly and persuasively (CCSS.ELA.LITERACY.SL.11-12.1).
Standard: Come to discussions prepared, having read and researched material under study; explicitly draw on that preparation by referring to evidence from texts and other research on the topic or issue to stimulate a thoughtful, well-reasoned exchange of ideas (CCSS.ELA.LITERACY.SL.11-12.1.A).
Standard: Work with peers to promote civil, democratic discussions and decision-making, set clear goals and deadlines, and establish individual roles as needed (CCSS.ELA.LITERACY.SL.11-12.1.B).
Standard: Propel conversations by posing and responding to questions that probe reasoning and evidence; ensure a hearing for a full range of positions on a topic or issue; clarify, verify, or challenge ideas and conclusions; and promote divergent and creative perspectives (CCSS.ELA.LITERACY.SL.11-12.1.C).
Standard: Respond thoughtfully to diverse perspectives; synthesize comments, claims, and evidence made on all sides of an issue; resolve contradictions when possible; and determine what additional information or research is required to deepen the investigation or complete the task (CCSS.ELA.LITERACY.SL.11-12.1.D).
About This Chapter
Students who have mastered this standard are able to understand, explain and apply various concepts of the communication process. With effective communication skills, students work well in groups and provide effective presentations.
Lessons in this standard cover concepts such as:
- Describing the process of communication
- How to use technology to communicate
- Explaining the stages of group development
- Identifying implicit and explicit rules in communication
- Listening effectively in groups
- Understanding nonverbal communication in group settings
Students demonstrate standard mastery by giving individual or group presentations and listening to presentations as an audience member. They will be able to improve a group's quality by adjusting to and working with its strengths and weaknesses. Mastery of this standard will also help students resolve any group conflicts that may surface.
How to Use These Lessons in Your Classroom
Here are some tips for how to use these lessons to support instruction in the standard:
Communication Process Lessons
Develop a crossword puzzle worksheet using communication process terms. Have the class watch the video lessons that cover communication processes, terms and examples. Pass out the worksheet and give the class time to work on the assignment in groups of three or four. End the class by covering the answers for the worksheet.
Group Project Development Lessons
Watch and discuss all group work and presentation video lessons with the class. Assign a group project assignment based on a specific theme. Instruct the groups to develop a written report and a 10-minute group presentation. Block off three days for students to deliver presentations. Take notes during group presentations and provide each group with critiques based on concepts from the video lessons.
Audience Listening Lessons
On the day before the group presentations, present the video lesson 'Audience Centered Communication' to the class. Instruct the class to write summaries regarding each presentation. Collect the summaries and assign grades according to how well the students were paying attention to the presentations. Prepare and hand out feedback to each group based on audience response, as well as presentation delivery.
1. The Communication Process
This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.
2. What are the Functions of Communication? - Definition & Examples
The functions of communication in an organization are to inform, persuade, and motivate. Employees need to have effective organizational communication in order to achieve excellent job performance.
3. Types of Communication: Interpersonal, Non-Verbal, Written & Oral
This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.
4. Understanding the Nonverbal Communication of Group Members
Nonverbal communication can be difficult to comprehend in group business environment. Subtle cues are often missed, which can easily have verbal messages misunderstood. There are five key functions of nonverbal communication that can help identify potential issues in communication.
5. Preparing, Conducting, and Contributing to Productive Meetings
There are a few key elements that should be considered when planning for a productive meeting. Organizing an effective meeting is a monumental task that involves preparing, conducting and contributing valuable ideas, resources and information in order to be successful.
6. Technologies for Group Communication and Collaboration: Groupware, Teleconferencing & Virtual Worlds
Technologies for group communication and collaboration allow intricate business relationships to exist and deliver productivity no matter where the employee is located. Groupware, teleconferencing and virtual worlds are three ways that technology is changing the face of the workplace.
7. Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening
Being an effective listener allows relationship building and leads to increased productivity in the workplace. To form an environment for effective listening, you need to know the best group sizes and the four types of effective listening.
8. Barriers to Effective Listening in Groups
Barriers to effective listening in groups can cause significant workplace issues. Selective listening and selective perception are two type of problems that can impede successful business decisions.
9. Ineffective Group Communication in Groups
Ineffective group communication can dramatically impact the productivity and workplace success of a company. There are five factors that need to be addressed in order for groups to work together effectively.
10. Audience-Centered Communication: Description & Effectiveness
Audience-centered communication is a type of communication where a speaker analyzes the audience to determine the content, language usage and listener expectations. It allows effective communication because the speaker can tailor messages to the needs of the listener.
11. Implicit and Explicit Rules of Communication: Definitions & Examples
There are two different rules of communication within a business environment. Implicit communication focuses on the ambiguous areas of gestures, vocal tones and actions, while explicit communication deals with what a person writes or says directly.
12. How Perception Influences the Communication Process
Perception's effect on the communication process is all about how the same message can be interpreted differently by different people. Distortions, such as stereotypes, projections and halo effects, all affect worker relationships and productivity.
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Other chapters within the Common Core ELA - Speaking and Listening Grades 11-12: Standards course
- Groups, Goals and Roles: CCSS.ELA-Literacy.SL.11-12.1
- Use Multiple Sources of Information: CCSS.ELA-Literacy.SL.11-12.2
- Evaluate Point of View: CCSS.ELA-Literacy.SL.11-12.3
- Style of a Speech: CCSS.ELA-Literacy.SL.11-12.4
- Presenting to an Audience: CCSS.ELA-Literacy.SL.11-12.4
- Supporting Material: CCSS.ELA-Literacy.SL.11-12.4
- Organization of a Speech: CCSS.ELA-Literacy.SL.11-12.4
- Developing a Speech: CCSS.ELA-Literacy.SL.11-12.4
- Use Digital Media: CCSS.ELA-Literacy.SL.11-12.5
- Communicate in Multiple Contexts: CCSS.ELA-Literacy.SL.11-12.6