About This Chapter
Perception & Attributional Bias in Organizational Behavior - Chapter Summary
The concise video lessons in this chapter are a convenient way to improve your comprehension of perception and attributional bias in organizational behavior. Our expert instructors discuss perceptual errors, cultural perceptions of time, and many other related topics. After completing the chapter, you should be able to:
- Provide an overview of what influences perception in the workplace
- Explain the theory of attribution in organizational behavior
- Discuss the distortion of perception in the workplace
- Describe self-serving bias and fundamental attribution error
- Give examples of cultural perceptions of power in an organization
- Define monochronic and polychronic time
- Explain low and high context related to cultural perceptions of communication
Packed with useful information, these lessons can help you get a better understanding of perception and attributional bias in organizational behavior. Each video lesson includes a full written transcript for a text-based learning option. In the event that you need assistance with a topic, you can submit questions to experts using our Help feature. There's also a brief quiz that's available for each lesson to test you on what you've learned.
1. Factors that Influence Perception in the Workplace
Perception is something that each of us deals with. It has long been said that perception is reality, and in many ways it is. In this lesson we will discuss how factors that influence perception can impact our workplace.
2. Perceptual Errors in the Workplace: Factors that Distort Perception
Perceptual errors are present all around us. What we think, see, or believe about an issue or person is not always correct. This is due to perceptual errors. In this lesson, we will look at the factors that distort perception to help you identify them.
3. The Theory of Attribution In Organizational Behavior: Definition and Three Determinants
We all view situations and individuals in different ways, but I bet you never knew there were specific reasons why your mind thinks the way it does. In this lesson, we will address why you interpret people or situations the way you do by explaining attribution theory.
4. Attributional Bias in the Workplace: Self-Serving Bias and Fundamental Attribution Error
At times, we all interpret individuals or situations with bias or errors. In this lesson, we will point out two aspects of attributional bias and how they can impact how you view or interpret either a person or a situation.
5. Cultural Perceptions of Time in Organizations: Monochronic and Polychronic Time
Different cultures view time and how it is used in a work environment differently. Some cultures view time as being very concrete and formal, while others view it as just a part of their overall lives. These two perspectives can and do clash when it comes to a business environment.
6. Cultural Perceptions of Power in Organizations: Low and High Power Distance
Throughout the world, individuals have perceptions of how power is distributed. Some believe it is distributed equally, and some do not. That perspective also carries over into how they view power (and the types of power) that are distributed in an organization.
7. Cultural Perceptions of Communication in Organizations: Low Context and High Context
Cultures have different perspectives regarding how to communicate. That doesn't necessarily mean words or phrases but the format or structure to that communication. Some are specific and pointed while others believe there is an inherent understanding present. We will discuss this issue here.
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Other chapters within the DSST Organizational Behavior: Study Guide & Test Prep course
- The History & Evolution of Organizational Behavior
- Research Methods in Organizational Psychology
- Management Roles & Functions
- Overview of Individual Behavior
- Personality & Social Behavior in Organizations
- Emotions & Moods in Organizations
- Overview of Attitudes & Values in the Workplace
- Managing Workplace Stress
- Ethics in the Workplace
- Learning in the Workplace
- Understanding Employee Motivation
- Individual Decision Making
- Introduction to Workforce Diversity
- Organizational Communication in the Workplace
- Groups, Teams & Group Decision Making
- Managing Conflict in the Workplace
- The Nature of Leadership in Organizational Behavior
- Leadership Theories & Styles in Organizational Behavior
- How Organizations are Structured & Designed
- Introduction to Organizational Culture
- Overview of Organizational Change
- Global Implications of Organizational Behavior
- DSST Informational Resources
- DSST Organizational Behavior Flashcards