About This Chapter
Performance Appraisal in Business Management- Chapter Summary
This chapter helps you review performance appraisal information so that you can successfully recall this information in the future and move on to more complex topics. Topics that are included in this chapter include common appraisal methods and the reasons why employees become dissatisfied with their jobs. You'll learn about management by objective and the characteristics of effective performance appraisals. Objectives that students can achieve in this chapter include:
- Review the benefits of performance appraisals
- Learn about the purpose of the performance appraisals
- Identify the important components of a successful performance appraisal
- Recall the standards used with performance appraisals
- Explore common appraisal methods
- Distinguish the differences between performance appraisal and 360 feedback
- Define management by objective
The lessons in this business management chapter are short, and the accompanying quizzes and the chapter test may help you retain this information and recall it accurately. All of the resources in this chapter are mobile-friendly, so you can take advantage of these resources at home or away, as long as you have a reliable Internet connection. Having flexible studying options allows you to study on your schedule.
1. Performance Appraisals: Benefits and Challenges
Many companies use performance appraisals to assess the performance of their employees. While performance appraisals provide some notable benefits, they are not without challenges. In this lesson, we'll explore these benefits and challenges.
2. Uses of Performance Appraisals: Administrative and Developmental
Performance appraisals can serve multiple purposes in an organization. In this lesson, you'll learn how they can be used as an administrative tool and as a developmental tool. You'll also have a chance to take a short quiz after the lesson.
3. Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals
A tool is only valuable if it is useful. The same holds true for performance appraisals. In this lesson, you'll learn that effective performance appraisals meet the requirements of relevance, sensitivity, reliability, acceptability and practicality.
4. Types of Performance Appraisal: Trait, Behavioral & Results
Performance appraisals help organizations and their members measure performance. In this lesson, you'll learn about different standards, or criteria, used in performance appraisals, including trait, competencies, behavioral and results.
5. Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS
Pretty much every working person gets his performance evaluated at some point. In this lesson, you'll learn about different methods used in performance appraisals, including the critical incident, graphic rating scales and BARS method.
6. Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution
An important part of performance management is designing and implementing performance appraisals. In this lesson, you'll learn about different methods used for performance appraisals, including narratives, the forced choice technique and forced distribution.
7. Performance Appraisal and 360 Feedback
Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.
8. What Is Management by Objective? - Defining the MBO Process
Management by objective (MBO) changed the way many companies worked and functioned. With MBO, employees' input was sought out and used to help develop the goals and objectives for the organization.
9. Job Dissatisfaction: Causes, Reasons and Employee Responses
There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.
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Other chapters within the aPHR Certification Exam Study Guide - Associate Professional in Human Resources course
- Human Resource Operations
- Human Resource Metrics
- HR Data Tools & Collection
- Business Records Management
- Technology & Information Systems for Human Resources
- Job Design & Performance Metrics
- Workplace Organizational Structure
- Functions & Types of Business Management
- Workplace Communication Techniques
- Hiring, Recruiting & Outsourcing for Human Resources
- Compensation Systems, Benefits & Incentive Programs
- Role of HR in Employee Training & Development
- Employee Relations & Recognition Programs
- Employee Feedback
- Overview of Employee Rights & Employment Law
- Employee Behavior in the Workplace
- Employee Discipline & Termination
- Employee Health, Safety & Security
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