Ch 13: Performance Appraisal in Business Management

About This Chapter

These quick and fun lessons are designed to help you review concepts related to performance appraisal, such as types of appraisals and how to best use them. These videos and quizzes can help you gear up for a big test or simply improve your understanding of performance appraisals.

Performance Appraisal in Business Management- Chapter Summary

This chapter helps you review performance appraisal information so that you can successfully recall this information in the future and move on to more complex topics. Topics that are included in this chapter include common appraisal methods and the reasons why employees become dissatisfied with their jobs. You'll learn about management by objective and the characteristics of effective performance appraisals. Objectives that students can achieve in this chapter include:

  • Review the benefits of performance appraisals
  • Learn about the purpose of the performance appraisals
  • Identify the important components of a successful performance appraisal
  • Recall the standards used with performance appraisals
  • Explore common appraisal methods
  • Distinguish the differences between performance appraisal and 360 feedback
  • Define management by objective

The lessons in this business management chapter are short, and the accompanying quizzes and the chapter test may help you retain this information and recall it accurately. All of the resources in this chapter are mobile-friendly, so you can take advantage of these resources at home or away, as long as you have a reliable Internet connection. Having flexible studying options allows you to study on your schedule.

9 Lessons in Chapter 13: Performance Appraisal in Business Management
Test your knowledge with a 30-question chapter practice test
Performance Appraisals: Benefits and Challenges

1. Performance Appraisals: Benefits and Challenges

Many companies use performance appraisals to assess the performance of their employees. While performance appraisals provide some notable benefits, they are not without challenges. In this lesson, we'll explore these benefits and challenges.

Uses of Performance Appraisals: Administrative and Developmental

2. Uses of Performance Appraisals: Administrative and Developmental

Performance appraisals can serve multiple purposes in an organization. In this lesson, you'll learn how they can be used as an administrative tool and as a developmental tool. You'll also have a chance to take a short quiz after the lesson.

Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

3. Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

A tool is only valuable if it is useful. The same holds true for performance appraisals. In this lesson, you'll learn that effective performance appraisals meet the requirements of relevance, sensitivity, reliability, acceptability and practicality.

Types of Performance Appraisal: Trait, Behavioral & Results

4. Types of Performance Appraisal: Trait, Behavioral & Results

Performance appraisals help organizations and their members measure performance. In this lesson, you'll learn about different standards, or criteria, used in performance appraisals, including trait, competencies, behavioral and results.

Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS

5. Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS

Pretty much every working person gets his performance evaluated at some point. In this lesson, you'll learn about different methods used in performance appraisals, including the critical incident, graphic rating scales and BARS method.

Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution

6. Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution

An important part of performance management is designing and implementing performance appraisals. In this lesson, you'll learn about different methods used for performance appraisals, including narratives, the forced choice technique and forced distribution.

Performance Appraisal and 360 Feedback

7. Performance Appraisal and 360 Feedback

Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.

What Is Management by Objective? - Defining the MBO Process

8. What Is Management by Objective? - Defining the MBO Process

Management by objective (MBO) changed the way many companies worked and functioned. With MBO, employees' input was sought out and used to help develop the goals and objectives for the organization.

Job Dissatisfaction: Causes, Reasons and Employee Responses

9. Job Dissatisfaction: Causes, Reasons and Employee Responses

There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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