About This Chapter
Performance Management: Evaluating Employee Performance - Chapter Summary
In this engaging chapter on employee performance evaluation, you'll be able to review the definition of employee performance as well as see some examples of employee performance goals and their purpose. We've designed this chapter so that you can watch a video lesson in its entirety or easily use the video tabs feature to skip to a specific section for review. The multiple-choice quizzes after each lesson provide a great way to test your understanding before you take an exam. If you have questions, one of our instructors would be happy to answer them. Once you are finished with these lessons, you should be able to do the following:
- Explain what the management of employee performance entails
- Provide some examples of performance goals
- Outline the process of performance management
- Detail the HR performance management systems available for talent development
- Discuss some human resource controls
- Describe the administrative and developmental uses of performance appraisals
- Identify different types of performance appraisals
- Define 360 feedback and performance appraisal
- Explain the benefits and challenges of performance appraisals
- Understand the importance of acceptability, reliability and sensitivity in appraisals
1. What Is Employee Performance?
The success of any business is closely tied to the job performance of its employees. Learn about the management of employee performance, including training, development and appraisals.
2. What are Performance Goals? - Definition & Examples
Learn what performance goals are and how they are vital to your job success. Find out the keys to setting effective SMART goals, and see a few examples of how these goals can be written.
3. Performance Management: Definition & Process
In this lesson, learn the definition and the five steps involved in performance management. As a manager or employee, understanding the process can be important to success in the work place.
4. HR Performance Management Systems for Talent Development
This lesson focuses on some of the methods employers use to evaluate the performance of employees. It includes an overview of several types of performance evaluation systems.
5. Human Resource Controls: Appraisals, Discipline, Observations & Training
This lesson will explain various human resource controls, including employee appraisals, discipline, observations and types of training as part of the management process.
6. Uses of Performance Appraisals: Administrative and Developmental
Performance appraisals can serve multiple purposes in an organization. In this lesson, you'll learn how they can be used as an administrative tool and as a developmental tool. You'll also have a chance to take a short quiz after the lesson.
7. Types of Performance Appraisal: Trait, Behavioral & Results
Performance appraisals help organizations and their members measure performance. In this lesson, you'll learn about different standards, or criteria, used in performance appraisals, including trait, competencies, behavioral and results.
8. Performance Appraisal and 360 Feedback
Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.
9. Performance Appraisals: Benefits and Challenges
Many companies use performance appraisals to assess the performance of their employees. While performance appraisals provide some notable benefits, they are not without challenges. In this lesson, we'll explore these benefits and challenges.
10. Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals
A tool is only valuable if it is useful. The same holds true for performance appraisals. In this lesson, you'll learn that effective performance appraisals meet the requirements of relevance, sensitivity, reliability, acceptability and practicality.
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Other chapters within the Psychology 301: Industrial/Organizational Psychology course
- Introduction to Industrial/Organizational Psychology
- Job Analysis & Evaluation Methods
- Employee Selection: Recruiting & Interviewing
- Employee Training & Development
- Employee Motivation, Satisfaction & Commitment
- The Psychology of Employee Engagement
- Leadership & Conflict in the Workplace
- The Psychology of Groups
- Teamwork & Teams in the Workplace
- Organizational Development & Change
- Workplace Psychological Health
- Research Methods in Industrial/Organizational Psychology
- Required Assignments for Psychology 301
- Studying for Psychology 301