Ch 4: Performance Management: Evaluating Employee Performance

About This Chapter

To help you get caught up in class or prepare for a big exam, we've created this helpful chapter on evaluating employee performance. Each video lesson is 10 minutes or less, accompanied by a short quiz and designed by experienced instructors to help you understand these topics easily.

Performance Management: Evaluating Employee Performance - Chapter Summary

In this engaging chapter on employee performance evaluation, you'll be able to review the definition of employee performance as well as see some examples of employee performance goals and their purpose. We've designed this chapter so that you can watch a video lesson in its entirety or easily use the video tabs feature to skip to a specific section for review. The multiple-choice quizzes after each lesson provide a great way to test your understanding before you take an exam. If you have questions, one of our instructors would be happy to answer them. Once you are finished with these lessons, you should be able to do the following:

  • Explain what the management of employee performance entails
  • Provide some examples of performance goals
  • Outline the process of performance management
  • Detail the HR performance management systems available for talent development
  • Discuss some human resource controls
  • Describe the administrative and developmental uses of performance appraisals
  • Identify different types of performance appraisals
  • Define 360 feedback and performance appraisal
  • Explain the benefits and challenges of performance appraisals
  • Understand the importance of acceptability, reliability and sensitivity in appraisals

10 Lessons in Chapter 4: Performance Management: Evaluating Employee Performance
Test your knowledge with a 30-question chapter practice test
What Is Employee Performance?

1. What Is Employee Performance?

The success of any business is closely tied to the job performance of its employees. Learn about the management of employee performance, including training, development and appraisals.

What are Performance Goals? - Definition & Examples

2. What are Performance Goals? - Definition & Examples

Learn what performance goals are and how they are vital to your job success. Find out the keys to setting effective SMART goals, and see a few examples of how these goals can be written.

Performance Management: Definition & Process

3. Performance Management: Definition & Process

In this lesson, learn the definition and the five steps involved in performance management. As a manager or employee, understanding the process can be important to success in the work place.

HR Performance Management Systems for Talent Development

4. HR Performance Management Systems for Talent Development

This lesson focuses on some of the methods employers use to evaluate the performance of employees. It includes an overview of several types of performance evaluation systems.

Human Resource Controls: Appraisals, Discipline, Observations & Training

5. Human Resource Controls: Appraisals, Discipline, Observations & Training

This lesson will explain various human resource controls, including employee appraisals, discipline, observations and types of training as part of the management process.

Uses of Performance Appraisals: Administrative and Developmental

6. Uses of Performance Appraisals: Administrative and Developmental

Performance appraisals can serve multiple purposes in an organization. In this lesson, you'll learn how they can be used as an administrative tool and as a developmental tool. You'll also have a chance to take a short quiz after the lesson.

Types of Performance Appraisal: Trait, Behavioral & Results

7. Types of Performance Appraisal: Trait, Behavioral & Results

Performance appraisals help organizations and their members measure performance. In this lesson, you'll learn about different standards, or criteria, used in performance appraisals, including trait, competencies, behavioral and results.

Performance Appraisal and 360 Feedback

8. Performance Appraisal and 360 Feedback

Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.

Performance Appraisals: Benefits and Challenges

9. Performance Appraisals: Benefits and Challenges

Many companies use performance appraisals to assess the performance of their employees. While performance appraisals provide some notable benefits, they are not without challenges. In this lesson, we'll explore these benefits and challenges.

Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

10. Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

A tool is only valuable if it is useful. The same holds true for performance appraisals. In this lesson, you'll learn that effective performance appraisals meet the requirements of relevance, sensitivity, reliability, acceptability and practicality.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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