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Ch 27: PLACE Business Education: Business Communication Fundamentals

About This Chapter

Prepare for PLACE Business Education test questions on effective team communication, cross-cultural communication strategies, and more with self-paced video lessons and quizzes that make it easy to manage your study time.

PLACE Business Education: Business Communication Fundamentals - Chapter Summary

Use this chapter to study for the PLACE Business Education exam's communication questions. Video lessons cover the following topics to help you review communication strategies and styles as well as the significance of effective communication in the workplace:

  • Communication types
  • Elements of effective communication
  • Steps in the communication process
  • Forms of organizational communication
  • Communication in a knowledge economy
  • Components of team communication
  • Cross-cultural communication strategies
  • Communication styles in monochronic and polychronic cultures
  • Individualistic and collectivist cultures' communication styles
  • Masculine and feminine communication styles
  • Barriers to effective communication

Study the elements of effective business communication one short video at a time with these self-paced lessons. You can also read the transcripts if you'd prefer a written format and take the multiple-choice quizzes as many times as you need to feel confident on exam day.

PLACE Business Education: Business Communication Fundamentals Chapter Objectives

In Colorado, applicants for a business education teaching license must pass the PLACE Business Education exam. The multiple-choice questions included on this standardized test are used to assess examinees' knowledge of five content domains. The video lessons and multiple-choice quizzes in this chapter can prepare you for questions within the business management and communication subarea that focus on the types of business communication and their characteristics.

12 Lessons in Chapter 27: PLACE Business Education: Business Communication Fundamentals
Test your knowledge with a 30-question chapter practice test
Types of Communication: Interpersonal, Non-Verbal, Written & Oral

1. Types of Communication: Interpersonal, Non-Verbal, Written & Oral

This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.

Why Communication Matters in the Workplace

2. Why Communication Matters in the Workplace

Effective communication is a 2-way information sharing process that strengthens the workplace by helping employees understand directions, complete tasks and become successful. It also provides a vital key to cooperation and productivity.

Elements of Effective Communication in the Workplace

3. Elements of Effective Communication in the Workplace

Effective communication is a necessity in the workplace. There are four elements of effective communication that help improve the two-way information sharing process. These four specific elements involve being concise and clear, practical, factual and persuasive.

The Communication Process

4. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Organizational Communication

5. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Communication Skills Needed in a Knowledge Economy

6. Communication Skills Needed in a Knowledge Economy

Communication skills in today's work environment are a combination of advanced technologies, the introduction of a knowledge economy and worker understanding of a global village.

Communicating in Team-Based Organizations

7. Communicating in Team-Based Organizations

The key to successful teams is the ability to communicate effectively. All business teams must learn to communicate, listen, ask questions and offer feedback.

Cross-Cultural Communication: Definition, Strategies & Examples

8. Cross-Cultural Communication: Definition, Strategies & Examples

Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.

Monochronic vs. Polychronic Cultures: Definitions & Communication Styles

9. Monochronic vs. Polychronic Cultures: Definitions & Communication Styles

This lesson covers the difference between monochronic and polychronic cultures. It explains how communication styles are affected by how individuals interpret time.

Individualistic vs. Collectivistic Cultures: Differences & Communication Styles

10. Individualistic vs. Collectivistic Cultures: Differences & Communication Styles

In this lesson, you will learn the difference between an individualistic and collectivistic culture and how it affects communication styles and message delivery.

Masculine vs. Feminine Cultures: Distinctions & Communication Styles

11. Masculine vs. Feminine Cultures: Distinctions & Communication Styles

A presenter should understand both masculine and feminine cultural characteristics. In this lesson, you will learn the difference between the two cultures and how to use that knowledge to create a message that will be received successfully.

Barriers to Effective Communication: Definition & Examples

12. Barriers to Effective Communication: Definition & Examples

Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the PLACE Business Education: Practice & Study Guide course

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