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Ch 8: PLACE Business Education: Change Management

About This Chapter

Let our instructors help you review such topics as Kotter's 8-step change model and the characteristics of learning organizations. This collection of video lessons and quizzes is designed to prepare you for change management questions on the PLACE Business Education exam.

PLACE Business Education: Change Management - Chapter Summary

Use this chapter to review the principles and models used to manage change within an organization. Instructors discuss the following topics to get you ready for these types of questions on the PLACE Business Education exam:

  • Factors driving organizational change
  • Types of internal organizational change
  • Organizational change's managerial challenges
  • The planned change process
  • Lewin's force-field analysis and 3-stage model of change
  • Kotter's 8-step change model
  • Characteristics of a learning organization
  • Organizational culture and change

The illustrated videos and transcripts make it easy to commit these organizational change models and managerial principles to memory. Plus, you can check your understanding of each topic by taking the multiple-choice quizzes that follow.

PLACE Business Education: Change Management Chapter Objectives

This chapter can help you review the organizational change topics you'll need to be familiar with when answering PLACE Business Education exam questions about managerial principles and functions. These types of questions appear in the business management and communication content domain, one of five main subject areas covered by this multiple-choice test. Your knowledge of organizational change topics and others relating to business education will be used to assess your preparedness for a Colorado teaching license in this subject area.

10 Lessons in Chapter 8: PLACE Business Education: Change Management
Test your knowledge with a 30-question chapter practice test
How Internal and External Factors Drive Organizational Change

1. How Internal and External Factors Drive Organizational Change

Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.

Types of Internal Organizational Change: Structural, Strategic, People, and Process

2. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.

Managerial Challenges Caused by Organizational Change

3. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

The Planned Change Process

4. The Planned Change Process

Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.

Kurt Lewin's Force-Field Analysis Change Model

6. Kurt Lewin's Force-Field Analysis Change Model

Kurt Lewin's force field analysis change model was designed to weigh the driving and restraining forces that affect change in organizations. The 'force field' can be described as two opposite forces working for and against change. In this lesson, we'll learn how to analyze the force field.

Kotter's 8-Step Change Model of Management

7. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Applying Kotter's 8-Step Change Model

8. Applying Kotter's 8-Step Change Model

John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.

How Companies Become Learning Organizations

9. How Companies Become Learning Organizations

In today's knowledge economy, it is imperative that organizations and their members find ways to acquire, share, and apply new knowledge; a notion that is highly characteristic of a learning organization. In this lesson, you will learn what it means to be a learning organization and the benefits of becoming one.

Organizational Culture and Change

10. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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