Ch 30: PLACE English: Communication Strategies

About This Chapter

Revisit steps in the communication process, barriers to effective listening, forms of nonverbal communication, participation in group discussion, and other topics covered on the PLACE English exam. This chapter includes video lessons, transcripts, and quizzes that let you prepare for the exam at your own pace.

PLACE English: Communication Strategies - Chapter Summary

Use this chapter of our PLACE English study guide to review the importance of communication in addition to factors influencing the effectiveness of nonverbal and verbal messages. Short video lessons cover topics including:

  • The communication process
  • Types of oral communication
  • Advantages of one-way communication
  • Models of public speaking
  • Public speaking vs. casual conversation
  • Factors affecting a message's perception
  • Ineffective group communication
  • Nonverbal communication in groups
  • Methods for improving communication skills
  • Obstacles to effective listening
  • Constructive feedback
  • Participation in group discussion

Review each and every one of these communication topics at a time and place that works for you. In addition to self-paced videos that let you skip ahead to main lesson topics, this chapter features transcripts with important terms in bold and quizzes linking back to video content.

PLACE English: Communication Strategies Chapter Objectives

In Colorado, passing scores on the PLACE English exam are among the requirements for teacher licensing in this subject area. The test includes around 100 multiple-choice questions, some of which measure your understanding of the oral communication topics covered in this chapter.

Watch the lessons to prepare for test questions on the various language and speaking styles, the contextual influences on communication, methods for interacting with members of small and large groups, the characteristics of effective listening, and the uses of nonverbal forms of communication.

15 Lessons in Chapter 30: PLACE English: Communication Strategies
Test your knowledge with a 30-question chapter practice test
What is Communication? - Definition & Importance

1. What is Communication? - Definition & Importance

Any task or transaction that requires more than one person can only be successfully completed with communication. In this lesson, you'll learn what communication is, types of communication and the importance of communication.

The Communication Process

2. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Oral Communication: Definition, Types & Advantages

3. Oral Communication: Definition, Types & Advantages

Oral communication is the process of expressing information or ideas by word of mouth. Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities.

One-Way Communication: Definition, Advantages & Examples

4. One-Way Communication: Definition, Advantages & Examples

Communication involves the transfer of information from one party to another. This lesson discusses one-way communication and its advantages and applications.

Public Speaking as a Communication Process

5. Public Speaking as a Communication Process

Public speaking is a process of communicating to a large group. It involves a sender, receiver and a message. The message is sent through various channels and generally results in feedback from the audience.

How Public Speaking Differs from Casual Conversation

6. How Public Speaking Differs from Casual Conversation

Public speaking and casual conversation are similar in that they are done to inform, persuade or entertain an audience. They are different in that public speaking is more structured, is spoken in a formal language and has a formal delivery.

How Perception Influences the Communication Process

7. How Perception Influences the Communication Process

Perception's effect on the communication process is all about how the same message can be interpreted differently by different people. Distortions, such as stereotypes, projections and halo effects, all affect worker relationships and productivity.

Ineffective Group Communication in Groups

8. Ineffective Group Communication in Groups

Ineffective group communication can dramatically impact the productivity and workplace success of a company. There are five factors that need to be addressed in order for groups to work together effectively.

Understanding the Nonverbal Communication of Group Members

9. Understanding the Nonverbal Communication of Group Members

Nonverbal communication can be difficult to comprehend in group business environment. Subtle cues are often missed, which can easily have verbal messages misunderstood. There are five key functions of nonverbal communication that can help identify potential issues in communication.

Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication

10. Improving Communication Skills: Self-Disclosure, Listening & Non-Verbal Communication

Self-disclosure, listening, and nonverbal communication are three important conversation strategies people use. This lesson will discuss what they are, how they may be interpreted, and some tips for improving them.

Effective Listening: Definition & Obstacles

11. Effective Listening: Definition & Obstacles

It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.

Giving and Responding to Constructive Feedback

12. Giving and Responding to Constructive Feedback

Giving and receiving feedback in a work environment allows individuals to understand how they are performing in their job. There are suggestions that individuals can follow to better understand how to deal with criticism.

Group Discussion: Questions, Topics and Activities

13. Group Discussion: Questions, Topics and Activities

Have you ever found it difficult to start a group discussion? Or once you've started one, have you ever found it hard to keep it interesting? This lesson provides some basic parameters for what makes a quality group discussion, examples of good questions that promote good conversation, and methods that help keep the discussion interesting.

Coming to a Discussion Prepared

14. Coming to a Discussion Prepared

How do you come to a discussion ready to share your point of view? What if you still have a lot of unanswered questions? This lesson describes tips for getting ready to engage with others about topics, texts, and issues.

How to Contribute to a Discussion

15. How to Contribute to a Discussion

In this lesson we explore some of the best ways to contribute meaningfully to classroom discussion, from making sure you are prepared to making sure your answers are concise.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the PLACE English: Practice & Study Guide course

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