About This Chapter
Planning & Controls as Management Functions Overview - Chapter Summary
In this chapter, your managers will review a collection of short and engaging lessons that discuss planning and controlling in management. Have them work through these informative video lessons to review concepts like strategic planning, total quality management, management by exception, SWOT analysis and much more. The chapter comes with short quizzes to help managers reinforce their understanding of the material. We've also included an Ask the Expert feature that lets your managers submit questions about these topics.
How It Helps
- Builds awareness: The chapter helps managers develop a high-level awareness of the purpose of planning and controlling in management
- Outlines useful strategies: Managers will be able to take away strategies and methods for planning, business expansion, total quality management, SWOT analysis and more
- Helps set company goals: The chapter includes lessons that cover ways that organizations can set goals and review goal results
By the end of the chapter, your employees will be able to:
- Describe planning and controlling as management functions
- Compare types of planning and business strategies
- Recognize the purpose and applications of SWOT analysis
- Evaluate examples of effective company mission statements
- Outline the process of strategic management
- Analyze macroeconomic issues that arise in business
- Discuss a variety of methods for international business expansion
- Identify strategies that are used to break into foreign markets
- Summarize the five principles of total quality management
- Set business goals for different departments
- Recognize the limitations of management by exception
- Review goal-achievement results
1. Planning as a Function of Management
In this lesson, you will learn the role of planning as a function of management. Discover the advantages of and barriers to planning, and how it is used to achieve organizational goals.
2. Types of Planning: Strategic, Tactical, Operational & Contingency Planning
This lesson will explain the four types of planning used by managers, including strategic, tactical, operational and contingency planning. Terms, such as single-use plans, continuing plans, policy, procedure and rule, will also be defined.
3. What is a SWOT Analysis?
In the business world, as in many other places, decisions aren't made lightly. Rather, management spends a long time considering the pros and cons of every choice. This lesson will teach you about one of the key ways they do that, the SWOT analysis.
4. Applying SWOT Analysis: Case Study
In this lesson, we will define the SWOT analysis (strengths, weaknesses, opportunities, threats) and explain how it relates to businesses today. The lesson will also make suggestions and recommendations for entering a new market.
5. Company Mission Statements: Definition & Examples
This lesson explains the role of a mission statement in an organization. Learn the definition of a mission statement, how they are created and how they are used.
6. The Strategic Management Process
We will be reviewing the strategic management process, starting with the four main steps of the process. These steps provide the foundation for understanding strategic management as a whole and will serve you well as you deal with management decision-making situations.
7. Different Types of Business Strategies
Businesses are in business to make money. In order to accomplish this objective, a business may employ different business strategies in order to win over customers and generate profit. In this lesson, you'll learn about some of the common strategies.
8. Macroeconomic Issues in Business
Businesses ignore general economic issues, such as inflation, interest rates and unemployment, at their own peril. In this lesson, you'll learn about some key economic issues important for businesses to track. A short quiz follows.
9. International Business Expansion Methods
Oftentimes, the best opportunities for a business are not at home but abroad. In this lesson, you'll learn about different methods of taking advantage of the international market. You'll also have a chance to take a short quiz after the lesson.
10. Breaking Into Foreign Markets: International Marketing Strategies
Companies look to international markets to increase their sales and profits. Market managers must decide on the mode of entry into a foreign market. The options, ranging from least to most risky, are exporting, licensing, franchising, contract manufacturing, joint ventures and direct investments.
11. Five Principles of Total Quality Management (TQM)
Total quality management (TQM) is achieved and becomes part of the overall organizational culture when the five principles - produce quality work the first time, focus on the customer, have a strategic approach to improvement, improve continuously and encourage mutual respect and teamwork - are practiced by all employees.
12. Setting Business Department Goals
Setting goals is an important part of organizational management. In this lesson, we'll look at a method that departments can use to develop goals that fit into the overall vision of their organization. A short quiz follows the lesson.
13. Controlling as a Function of Management
In this lesson, we will explore the role of controlling as a function of management and its use of various control mechanisms to reach organizational goals.
14. Management By Exception: Definition and Limitations
Sometimes things go as planned, and sometimes they don't. In this lesson, you'll learn about management by exception, including how it works and its advantages and disadvantages. You'll also have an opportunity to take a short quiz.
15. Reviewing Goal Achievement: Comparing Results to Set Goals
Progress towards goals must be monitored and reviewed to determine whether you're on the right track. In this lesson, you'll learn about comparing results against a standard to determine goal achievement.
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Other chapters within the Supervision: Skills Development & Training course
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- Function of Management Overview
- Organizing as a Management Function Overview
- Leadership in Management Overview
- Staffing & Labor Management in Organizations Overview
- Managing Diversity & Global Organizations Overview
- Communication as a Supervisor Overview