Ch 3: Polishing Business Writing Skills

About This Chapter

In order to communicate their points and maintain your company's good reputation, it's important to make sure your business documents are mistake free. These lessons look at procedures for proofreading and avoiding mistakes in business writing.

Polishing Business Writing Skills - Chapter Summary

This chapter's lessons help your employees to learn about avoiding common errors in business communication and how to use technology to expedite business writing. They can learn about topics including:

  • Proofreading techniques for catching spelling and grammar errors
  • Rules to prevent common faux pas in business communication
  • Methods of utilizing technology to research and produce documents

These lessons average about five minutes each, and employees can watch them on their own or in group corporate training programs. Quizzes at the end of each lesson offer a chance for discussion, and the chapter exam tests employees' overall comprehension of business writing.

How It Helps

  • Emphasizes proofreading:By studying these lessons, employees can learn techniques for catching errors in documents they have created.
  • Prevents mistakes:Employees get an overview of common mistakes in business communication, such as sending an e-mail while angry, and learn tips for preventing these missteps.
  • Utilizes technology:Employees need to be aware of how to get the most benefit from technology, including the Internet, in producing business communications.

Skills Covered

When they've watched all these lessons, employees should be able to:

  • Proofread their messages for grammar, spelling and accuracy
  • Use technology to expedite business communication
  • Avoid common mistakes, such as clicking 'Reply All'

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the Writing Skills for Business course