About This Chapter
Praxis Business Education: Written & Oral Communication - Chapter Summary
Prepare for Praxis Business Education test questions on the various forms of written and oral communication with the video lessons included in this chapter. Our instructors show you how to:
- Choose channels of communication
- Write letters, emails and memos
- Plan and deliver a presentation
- Utilize informational and analytical reports
- Interpret executive summaries in reports and proposals
Instructors teaching these short video lessons walk you through the proper formatting and best practices for drafting professional workplace communications. Lessons also feature corresponding transcripts that allow you to access this same information quickly and easily, as well as self-assessment quizzes you can use to familiarize yourself with test question formatting.
Praxis Business Education: Written & Oral Communication Objectives
The Praxis Business Education subject test consists of 120 multiple-choice questions covering eight content domains. Lessons in this chapter are designed to help you successfully answer the roughly 18 communication and career development questions that assess your familiarity with business letters, emails, written reports and oral presentations, among other topics.
Your responses to these and other questions will be used to gauge your preparedness for a teaching career in states that require passing scores as part of the licensing process for business instructors.
1. Choosing Your Channel of Communication: Oral, Written, Visual & Electronic
Sometimes how you deliver information is just as important as what information you deliver to an audience. It is important to understand the advantages and disadvantages to the four different types of communication channels: oral, written, visual and electronic.
2. Understanding the Tone and Voice of Your Message
Understanding the tone and voice of your message is critical to the overall presentation of your written communication. In business, the overall tone should be professional and courteous regardless of whether the message is positive or negative.
3. Routine and Positive Messages in the Workplace
Companies send and receive messages every day via email, voice mail, text and traditional memos. Routine and positive messages are two specific types of communication that are used to help inform, motivate and reward individuals.
4. Persuasive Messages in the Workplace: Definitions & Types
In the workplace, a persuasive message occurs when a person attempts to convince an individual or group to take certain specific actions. The two types of persuasive messages in the workplace are sales and marketing, which are utilized to achieve organizational objectives to inform, influence and persuade consumers to buy.
5. Purpose, Content & Structure of Memos
One of the most prevalent internal business documents produced by an organization is the memo. In this lesson, you'll examine the purpose of a memo, its typical content and its structure. A short quiz follows.
6. Writing Effective Emails in the Workplace: Formality, Content, Language and Format
Businesses need to train their employees in the art of writing effective emails in the workplace. The key factors of a successful email revolve around having the correct knowledge of email formality, content, language and format.
7. Informational and Analytical Reports: Definition and Uses
In this lesson, you will learn the difference between informational and analytical reporting and their specific uses in the business world in order to help make decisions.
8. The Planning Processes for Informational and Analytical Reports
Informational and analytical reports each have a specific planning process to allow the writer to demonstrate an understanding of a business problem. This lesson explains the differences between the two reports.
9. Executive Summaries in Business Reports and Proposals
Executive summaries in business reports and proposals provide a short, detailed synopsis of lengthy papers that allow business professionals to quickly make decisions. Let's take a deeper look at them in this lesson.
10. Strategies for Developing Effective Presentations
This lesson will address what makes a presentation effective. We'll also discuss various strategies that can be used in order to develop an effective presentation.
11. Components of a Business Letter
After viewing this lesson, you should be able to write a formal business letter that you can use to write official letters to businesses. This is also the type of letter you will write when you are sending out your resume to businesses.
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Other chapters within the Praxis Business Education - Content Knowledge (5101): Practice & Study Guide course
- Praxis Business: Accounting
- Praxis Business: Personal Finance
- Praxis Business: Business Finance
- Praxis Business: Foundations of Communication
- Praxis Business: Employment Communication & Career Research
- Praxis Business: Economic Allocation of Resources
- Praxis Business: Economic Systems & Market Structures
- Praxis Business: Role of the Government in Economics
- Praxis Business: Economic Indicators of Growth
- Praxis Business: Entrepreneurship
- Praxis Business: Information Technology Operations and Concepts
- Praxis Business: Technology Tools
- Praxis Business: Computer Applications
- Praxis Business: Programming & Design
- Praxis Business: Foundations of International Business
- Praxis Business: International Business Environment
- Praxis Business: Contract Law
- Praxis Business: Consumer & Computer Law
- Praxis Business: US Court System
- Praxis Business: Marketing
- Praxis Business: Management
- Praxis: Professional Business Education
- Praxis Business Education: Content Knowledge Flashcards