Ch 5: Praxis Business: Written & Oral Communication

About This Chapter

Explore various forms of written and oral business communications with this chapter's instructional videos on emails, analytical reports, presentations, letters and memos. Learn the proper formatting for each and prepare to ace these types of questions on the Praxis Business Education subject test.

Praxis Business Education: Written & Oral Communication - Chapter Summary

Prepare for Praxis Business Education test questions on the various forms of written and oral communication with the video lessons included in this chapter. Our instructors show you how to:

  • Choose channels of communication
  • Write letters, emails and memos
  • Plan and deliver a presentation
  • Utilize informational and analytical reports
  • Interpret executive summaries in reports and proposals

Instructors teaching these short video lessons walk you through the proper formatting and best practices for drafting professional workplace communications. Lessons also feature corresponding transcripts that allow you to access this same information quickly and easily, as well as self-assessment quizzes you can use to familiarize yourself with test question formatting.

Praxis Business Education: Written & Oral Communication Objectives

The Praxis Business Education subject test consists of 120 multiple-choice questions covering eight content domains. Lessons in this chapter are designed to help you successfully answer the roughly 18 communication and career development questions that assess your familiarity with business letters, emails, written reports and oral presentations, among other topics.

Your responses to these and other questions will be used to gauge your preparedness for a teaching career in states that require passing scores as part of the licensing process for business instructors.

9 Lessons in Chapter 5: Praxis Business: Written & Oral Communication
Test your knowledge with a 30-question chapter practice test
Choosing Your Channel of Communication: Oral, Written, Visual & Electronic

1. Choosing Your Channel of Communication: Oral, Written, Visual & Electronic

Sometimes how you deliver information is just as important as what information you deliver to an audience. It is important to understand the advantages and disadvantages to the four different types of communication channels: oral, written, visual and electronic.

The Cover Letter: Importance, Details & Format

2. The Cover Letter: Importance, Details & Format

The cover letter is a necessity when applying for a job. There is a basic format that you can follow consisting of a salutation, three paragraphs and a close that can be used to get a potential employer's attention.

Understanding the Tone and Voice of Your Message

3. Understanding the Tone and Voice of Your Message

Understanding the tone and voice of your message is critical to the overall presentation of your written communication. In business, the overall tone should be professional and courteous regardless of whether the message is positive or negative.

Routine and Positive Messages in the Workplace

4. Routine and Positive Messages in the Workplace

Companies send and receive messages every day via email, voice mail, text and traditional memos. Routine and positive messages are two specific types of communication that are used to help inform, motivate and reward individuals.

Persuasive Messages in the Workplace: Definitions & Types

5. Persuasive Messages in the Workplace: Definitions & Types

In the workplace, a persuasive message occurs when a person attempts to convince an individual or group to take certain specific actions. The two types of persuasive messages in the workplace are sales and marketing, which are utilized to achieve organizational objectives to inform, influence and persuade consumers to buy.

Writing Effective Emails in the Workplace: Formality, Content, Language and Format

6. Writing Effective Emails in the Workplace: Formality, Content, Language and Format

Businesses need to train their employees in the art of writing effective emails in the workplace. The key factors of a successful email revolve around having the correct knowledge of email formality, content, language and format.

Informational and Analytical Reports: Definition and Uses

7. Informational and Analytical Reports: Definition and Uses

In this lesson, you will learn the difference between informational and analytical reporting and their specific uses in the business world in order to help make decisions.

The Planning Processes for Informational and Analytical Reports

8. The Planning Processes for Informational and Analytical Reports

Informational and analytical reports each have a specific planning process to allow the writer to demonstrate an understanding of a business problem. This lesson explains the differences between the two reports.

Executive Summaries in Business Reports and Proposals

9. Executive Summaries in Business Reports and Proposals

Executive summaries in business reports and proposals provide a short, detailed synopsis of lengthy papers that allow business professionals to quickly make decisions. Let's take a deeper look at them in this lesson.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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