About This Chapter
Who's it for?
Anyone who needs help understanding material from technical writing will benefit from taking this course. You will be able to grasp the subject matter faster, retain critical knowledge longer and earn better grades. You're in the right place if you:
- Have fallen behind in understanding how to conduct research or provide support for messages.
- Need an efficient way to learn prewriting for technical documents.
- Learn best with engaging auditory and visual tools.
- Struggle with learning disabilities or learning differences, including autism and ADHD.
- Experience difficulty understanding your teachers.
- Missed class time and need to catch up.
- Can't access extra English learning resources at school.
How it works:
- Start at the beginning, or identify the topics that you need help with.
- Watch and learn from fun videos, reviewing as needed.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Submit questions to one of our instructors for personalized support if you need extra help.
- Verify you're ready by completing the Prewriting for Technical Documents chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the Prewriting for Technical Documents chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any relevant question. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students will review:
In this chapter, you'll learn the answer to questions including:
- How do I determine the purpose of my message?
- How can I adapt my message for my audience?
- How do I select the most appropriate channel of communication?
- How can I support my message with primary and secondary research?
- Where can I locate research materials?
- What is the process for assessing the reliability and validity of sources?
- How can I find and evaluate sources for research?
- How can I conduct interviews and surveys to gather information?
- What are some common research methods?
- When should I quote, paraphrase or summarize my research?
- How do I analyze and draw conclusions from research?
- How can I avoid plagiarism?
1. Determining the Purpose of Your Message: Inform, Persuade & Good Will
Determining the purpose of your message is the first step in deciding what you want to say and how you want to say it. It is essential to choose whether to inform, persuade or offer goodwill via a message in the workplace.
2. Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy
In order for a message to be effective, it has to be impactful, clear and relatable to an audience. Learn about some key steps to analyzing an audience in order to identity the correct way to deliver and write a message.
3. Choosing Your Channel of Communication: Oral, Written, Visual & Electronic
Sometimes how you deliver information is just as important as what information you deliver to an audience. It is important to understand the advantages and disadvantages to the four different types of communication channels: oral, written, visual and electronic.
4. Supporting Your Message With Primary and Secondary Research
An individual's ability to support messages with primary and secondary research for business communication is a much needed skill. There are some key differences between primary and secondary research and how the information can be acquired, utilized, and help create an effective message.
5. Tips for Locating Research Materials
The process of preparing a research paper for academic or employment purposes can be a difficult task. There are some basic tips for how to locate research materials such as online, books, periodicals, etc.
6. Assessing the Reliability and Validity of Sources
In the business world, any research material must have support that can provide validity and reliability. The support must be credible and have documentation to show that it is well-researched, professional, peer-reviewed and recent.
7. Finding & Evaluating Sources for Research
Not everything you read on the Internet is true. This video will help you navigate through different online sources and evaluate the validity of those sources to ensure that you can trust the information you use as part of your research.
8. Conducting Surveys and Interviews: Explanation & Purpose
Conducting surveys and interviews can help many companies solve business problems by the creation of helpful primary data. Qualitative data is meaningful as it allows more detailed opinions, observations and information that allow better insight into making the best decisions.
9. Research Methods: Observation, Focus Groups & More
Primary research methods allow you to go beyond the general information you can obtain through secondary sources. This video provides explanations of several primary research methods, including observations, inspections, experiments, surveys, and interest groups.
10. Quoting, Paraphrasing and Summarizing Your Research
Quoting, paraphrasing and summarizing are three important skills to master for writing in the academic and business world. These skills will help support claims and add credibility to your work.
11. Analyzing, Applying, and Drawing Conclusions From Research to Make Recommendations
In this lesson, we'll explore how companies analyze, apply and draw conclusions from research to solve problems. Learn how effective recommendations can help a business survive and thrive.
12. How to Avoid Plagiarism: When to Cite Sources
Plagiarism is a very serious matter in both academia and professional writing. Plagiarism in an academic setting can lead to you failing a course or being removed from school completely. Plagiarism in professional writing can lead to being fired from a job or finding yourself in court being sued. Let's figure out how to avoid this issue!
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Other chapters within the Technical Writing: Help and Review course
- Introduction to Technical Writing: Help and Review
- Writing Technical Documents: Help and Review
- Technical Editing & Rewriting: Help and Review
- Elements of Technical Documents: Help and Review
- Usability Testing & Technical Writing: Help and Review
- Informal Technical Reports: Help and Review
- Formal Technical Reports: Help and Review
- Business Reports for Technical Writing: Help and Review
- Technical Correspondence: Help and Review
- Technical Resumes & Cover Letters: Help and Review
- Technical Instructions: Help and Review
- Writing Technical Manuals: Help and Review
- Writing Proposals: Help and Review
- Language & Style
- Language in Context