Ch 10: Product and Service Technology

About This Chapter

Use our informative video lessons to study important aspects of product and service technology. The short, self-assessment quizzes that accompany each lesson can tell you if you're on the right track.

Product and Service Technology - Chapter Summary

In this chapter, you can review the differences between goods and services, compare express and implied warranties and find out all about the grading of products. After you've worked your way through these lessons, you should feel comfortable answering questions about the following topics:

  • Comparison of services and goods
  • Uniform Commercial Code (UCC)
  • Differences between implied and express warranties of the UCC
  • Various grades of products
  • Standards and guarantees that assure product quality

Knowledgeable instructors teach our informative video lessons and also provide print transcripts, in addition. Brief self-assessment quizzes can be used to gauge your progress. You may watch these short videos as many times as you want and can use the handy video tags to go back over select sections.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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