Ch 13: Restaurant Service Overview

About This Chapter

Study these food service industry lessons to refresh your knowledge of restaurant customer service. These mobile-friendly lessons can help students quickly prepare for exams or catch up on information they've missed in class.

Restaurant Service Overview - Chapter Summary

For an overview of restaurant services, check out these short and informative food service industry lessons. Our expert instructors explain how restaurants serve their customers and what training requirements are needed for customer service workers. You'll also examine different styles of restaurant service. Study at any time that fits your schedule, and take the lesson quizzes to make sure you've fully grasped the material. After completing the chapter, you should be able to:

  • Outline the service sequence that's used in restaurants, including seating, taking orders, cleaning, billing, etc.
  • Identify restaurant customer service standards and training requirements
  • Explain restaurant service etiquette
  • Differentiate between various styles and types of restaurant service

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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