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Ch 11: Selling for the Hospitality Industry

About This Chapter

Use the text and video lessons in this chapter to get an overview of the selling process and how it can be applied to the hospitality industry. These lessons can support your current studies, help you prepare for exams or clarify any topics you might be struggling with.

Selling for the Hospitality Industry - Chapter Summary

Get a clearer picture of sales in hospitality with these helpful lessons. You'll have the opportunity to review everything from building client relationships to closing sales deals. The lessons focus on general sales practices as well as strategies for making sales in the hospitality and tourism industries. Detailed examples and term definitions make this material easy to learn. Track your progress on your Dashboard and take self-assessment quizzes to determine if you're ready to move on to the next topic or need to continue reviewing this material. After completing this chapter, you should be able to:

  • Relate the steps of the selling process
  • Explain the importance of developing customer relationships
  • Describe the traditional method of selling
  • Discuss effective strategies for selling hospitality products and services

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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