Ch 14: Social Systems & Communication

About This Chapter

Watch these videos, read the texts, and review information on social systems and the communications process. Learn more about nonverbal communication, peer pressure, friendships and social changes that come with aging.

Social Systems & Communication - Chapter Summary

Use the lessons in this chapter to renew your understanding of communications, including group communications and listening skills. Our instructors will explain peer pressure, friendship in adulthood and problems associated with aging. After watching these videos, you should know more about:

  • The process of communications
  • Nonverbal communications in groups
  • Effective listening
  • Group behavior
  • Peer pressure
  • Friendship and marriage in early and late adulthood
  • Problems of aging, including social isolation

You can watch these lessons and take the quizzes that accompany them anytime, using your computer, smartphone or tablet. Every lesson contains a transcript with important terms and concepts in bold type. Use our Dashboard to monitor your progress and ask questions of the instructors via our message board.

8 Lessons in Chapter 14: Social Systems & Communication
Test your knowledge with a 30-question chapter practice test
The Communication Process

1. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Understanding the Nonverbal Communication of Group Members

2. Understanding the Nonverbal Communication of Group Members

Nonverbal communication can be difficult to comprehend in group business environment. Subtle cues are often missed, which can easily have verbal messages misunderstood. There are five key functions of nonverbal communication that can help identify potential issues in communication.

Effective Listening: Definition & Obstacles

3. Effective Listening: Definition & Obstacles

It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.

Group Behavior in Social Psychology: Definition & Influences

4. Group Behavior in Social Psychology: Definition & Influences

Do individuals behave differently in groups than they would on their own? How do group dynamics affect our decision-making skills? You'll learn about the benefits and potential pitfalls than can come from belonging to a group.

What is Peer Pressure? - Definition & Explanation

5. What is Peer Pressure? - Definition & Explanation

In this lesson, you'll learn who your peers are and how they can pressure you into actions that you wouldn't normally do -- peer pressure. We'll cover types of peer pressure and who is most likely to experience it.

Friendship and Marriage in Early Adulthood

6. Friendship and Marriage in Early Adulthood

During early adulthood, friendships and romantic relationships take center stage as people become more independent of their parents. Watch this lesson to find out about gender differences in friendships and what makes a marriage successful.

Friendships in Late Adulthood

7. Friendships in Late Adulthood

Friendships in late life are both similar and different from friendships earlier in life. Watch this lesson to find out what the functions and characteristics of friendship in late adulthood are, as well as how they differ from friendships at other times in life.

Challenges of Aging: Retirement, Ageism & Social Isolation

8. Challenges of Aging: Retirement, Ageism & Social Isolation

There are many challenges that we face as we age. In this lesson, we discuss three of the larger challenges that have been identified by sociologists: retirement, ageism, and social isolation.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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