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Ch 3: Speaking & Listening

About This Chapter

This chapter is directed at your understanding of the importance of communication and the communication process. We cover casual conversation as well as public speaking, in addition to listening skills and the art of being an effective listener.

Speaking & Listening - Chapter Summary

Use these lessons to examine various types of communication processes, and discover how communication can break down or fail. Analyze the idea that communication takes place in order to persuade, entertain or inform, whether it is formally structured or not. Take a look at the value that effective listening has for a good public speaker.

Additional subject-specific information is contained in these lessons, such as:

  • Definition and importance of communication
  • Meaning and steps of the process of communication
  • Difference between casual conversation and public speaking
  • Techniques, definition and examples of active listening
  • Meaning and obstacles of effective listening
  • Public speaking and the impact of pronunciation, dialect and articulation
  • Purpose and types of persuasive speaking
  • Definition of commercial speech along with some examples

Access these studies while you are on the go using your mobile device. Lessons are meant to be completed in 5-10 minutes time, and they're narrated by instructors who enliven the learning process.

9 Lessons in Chapter 3: Speaking & Listening
Test your knowledge with a 30-question chapter practice test
What Is Language Acquisition? - Theories & Stages

1. What Is Language Acquisition? - Theories & Stages

How do non-speaking infants become vocal toddlers? Is learning language a natural event, or are we taught how to speak from those around us? Read on to discover theories on how we develop language and learn to communicate.

What is Communication? - Definition & Importance

2. What is Communication? - Definition & Importance

Any task or transaction that requires more than one person can only be successfully completed with communication. In this lesson, you'll learn what communication is, types of communication and the importance of communication.

What is the Communication Process? - Definition & Steps

3. What is the Communication Process? - Definition & Steps

Communication is a process, and if the process breaks down, communication will fail. In this lesson, you'll learn about the communication process. We'll also discuss how the concept of noise can disrupt this process.

How Public Speaking Differs from Casual Conversation

4. How Public Speaking Differs from Casual Conversation

Public speaking and casual conversation are similar in that they are done to inform, persuade or entertain an audience. They are different in that public speaking is more structured, is spoken in a formal language and has a formal delivery.

What Is Active Listening? - Techniques, Definition & Examples

5. What Is Active Listening? - Techniques, Definition & Examples

Have you ever felt that you had been heard but not understood? If so, chances are that the person you were talking with was not actively listening.This lesson defines active listening and provides specific techniques that can be used.

Effective Listening: Definition & Obstacles

6. Effective Listening: Definition & Obstacles

It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.

Considering Pronunciation, Articulation, and Dialect in Public Speaking

7. Considering Pronunciation, Articulation, and Dialect in Public Speaking

The speaker's culture and habits often have much to do with the vocal traits of a speech. Thus, punctuation, articulation and dialect are three very personal aspects of speech delivery.

Persuasive Speaking: Purpose and Types

8. Persuasive Speaking: Purpose and Types

Persuasive writing is all about influencing people by using credibility, logic and emotion; and this can be achieved in a few ways. The speaker may want to assert a fact, a value or even a policy.

Commercial Speech: Definition & Examples

9. Commercial Speech: Definition & Examples

Do companies have guidelines when communicating with consumers? What if they aren't telling the truth? Find the answer to these questions and more by completing this lesson on commercial speech and the guidelines surrounding it.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

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