About This Chapter
Staffing & Labor Management in Organizations Overview - Chapter Summary
In this chapter, you'll find short videos on labor management and staffing in organizations you can use to ensure your managers understand these concepts. Topics covered here include Affirmative Action, EEOC and the hiring process. This flexible and mobile-friendly resource includes easy-to-follow videos and self-assessment quizzes to make studying these concepts enjoyable.
How It Helps
- Ensures legal compliance: With lessons on government regulation and management, you'll feel confident that your hiring and staffing teams fully understand how to comply with all necessary laws and mandates related to HR.
- Provides knowledge: This chapter clearly outlines the hiring process and how employees are hired and recruited.
- Offers flexibility: You can use this chapter for corporate training workshops on staffing issues and with employees across different locations on different schedules.
Once this chapter has been completed, you should be ready to:
- Detail key governmental regulation and management concepts
- Discuss the history and impact of Affirmative Action and EEOC
- Explain hiring and staffing processes
- Understand how HR managers hire and recruit employees
- Discuss the function of new employee orientation
- Assess the training needs of an organization
- Differentiate between the different types of employee training programs
- Outline different methods for training employees
- Identify methods for employee intervention
- Discuss the best practices for terminating employees
- Define 360 feedback
- Review the process of employee compensation
- Explain different types of union agreements
- Identify the function of collective bargaining
- Differentiate between mediation and arbitration
- Outline different employee motivation programs
- Manage conflict in organizations
- Describe time management and job stress
- Outline the employee feedback form
1. Governmental Regulation and Management
In the U.S., we have several different government agencies that help protect the rights and safety of our workers. This lesson explores and explains these agencies and how they relate to management.
2. Affirmative Action and EEOC
Every individual wishes to be treated fairly when applying for a job and while they are employed at a firm. This lesson will explore affirmative action and the EEOC, which directly support this thought process.
3. Human Resource Management: Hiring and Staffing
In this lesson, we will explore the role a manager plays in human resource management, including hiring and staffing. We will also look at the circumstances affecting employment decisions such as promotion, turnover, downsizing, job redesign and termination.
4. The Hiring Process: How Human Resource Managers Recruit and Hire Employees
When a company is hiring, they need to ensure that they hire the right employees. There are several different steps involved in the hiring process. This lesson explains these steps that include application forms, testing, interviewing, reference checks and health exams.
5. New Employee Orientation: Function & Characteristics
The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.
6. Assessing Training Needs of an Organization
This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.
7. Types of Employee Training Programs
There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.
8. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation
There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.
9. Employee Intervention: Methods and Application
At times, a manager must intervene with an employee to ensure that the employee stays on track and acts in the best interest of the company. There is more than one way to intervene, and we will address these methods in this lesson.
10. Terminating an Employee: Process & Best Practices
Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.
11. Performance Appraisal and 360 Feedback
Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.
12. Practical Application: Employee Feedback Form
Many supervisors struggle with how to provide feedback to their employees. This form helps guide supervisors as they assess the performance of their employees and set goals for moving forward.
13. Understanding Employee Compensation
Compensation is pay for services during the course of employment. This can be direct (or monetary) compensation and indirect (or non-monetary) compensation in the form of benefits provided to the employee.
14. Forms of Union Agreements
While currently in decline, unions are still an important presence in the workplace. In this lesson, you'll learn about different types of union agreements regarding union membership and employment, including open, closed, agency and union shops.
15. Function of Collective Bargaining
The function of collective bargaining is to negotiate work-related issues. Bargaining or negotiating takes place between the employer and the employees. The employees are represented by a collective bargaining unit.
16. Mediation & Arbitration: Third-Party Interventions in Organizations
Some conflicts simply cannot be resolved by those involved in the dispute. This lesson will explain the use of third-party interventions to help disputants resolve conflict they could not solve on their own.
17. Employee Motivation Programs: Incentives and Reward Systems
Every individual is motivated by different things. Money, awards or even just public praise are all parts of motivation. In this lesson, we will dig a little deeper and look at the forms of incentive and rewards programs.
18. Conflict Resolution: Managing Conflict in Organizations
Conflict can be solved in many ways. This lesson provides an overview of the different types of conflict resolution strategies, including avoidance, accommodation, competition, compromise, and collaboration.
19. Time Management & Job Stress
Time management is something we all deal with as our lives get more hectic. In this lesson, we will address time management and the stress it can put on an individual in the workplace.
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Other chapters within the Supervision: Skills Development & Training course
- Roles & Responsibilities of the Supervisor Overview
- Function of Management Overview
- Planning & Controls as Management Functions Overview
- Organizing as a Management Function Overview
- Leadership in Management Overview
- Managing Diversity & Global Organizations Overview
- Communication as a Supervisor Overview