Ch 1: Strategic Relationship Building

About This Chapter

Creating mutually rewarding relationships is the cornerstone of a business person's success. This chapter explores fundamental concepts to help your employees thoughtfully and effectively build the business relationships necessary to achieve their goals.

Strategic Relationship Building - Chapter Summary

In this chapter, our instructors discuss the strategies necessary to develop strong professional relationships. Employees will learn about:

  • Relationship building skills
  • Communication insights for different types of business relationships
  • Benefits of developing key relationships

These corporate training lessons combine impactful presentations designed by business experts with engaging visuals to help your employees develop strategic relationships. Lesson quizzes and a chapter exam offer tools to quickly gauge employees' comprehension of lesson materials.

How It Helps

  • Grows relationships: The lessons in this chapter show your employees how to create and nurture business relationships.
  • Improves interpersonal skills: By watching these lessons, employees will gain a nuanced understanding of the interactions suitable to different types of business relationships.
  • Highlights the advantages of effective business relationships: This chapter helps employees clearly see the many benefits that strong, long-lasting business relationships will bring to their own careers as well as to your company.

Skills Covered

By the end of this chapter, employees will be able to:

  • Outline the skills needed to create effective business relationships within the workplace and with customers and other business associates
  • Understand how different types of business relationships drive the dynamics of their interactions with the other person
  • Describe how effective business relationships will help them achieve the results they desire for themselves, their company and their customers

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the Building Effective Business Relationships course