About This Chapter
Studying for Business 319 - Chapter Summary
Flip through this chapter of Business 319 flashcards to review topics related to negotiations and conflict management. These include collaborative problem solving and decision making, plus negotiation and communication. When you use these flashcards, you'll also review:
- Issues in communication and negotiation
- Workplace conflict resolution
- Legal conflict resolution
- Types and theories of bargaining
- International negotiation
- Negotiation terminology, process, strategies and bias
How They Work
These Business 319 flashcard sets are accessible anywhere you'd like to study on your mobile device or computer. Follow these simple steps to get the most out of their use:
- Open a flashcard set for the Business 319 topic you're studying.
- Identify the conflict management and negotiations subject on the flashcard.
- Click the button to flip the card and view the answer.
- Select whether you got it right or missed it to keep track of your progress.
- Click the Next arrow to proceed through the flashcard set.
- Review the cards you missed or shuffle all cards back in and go through them again.
Collaborative Problem Solving & Decision Making Flashcards
Focus on collaborative problem-solving techniques by checking out this set of flashcards. You'll also be able to review decision-making strategies for the business world with this study tool.
Communication & Negotiation Flashcards
Work with this set of flashcards to go over communication and negotiation in the business world. You can consider different kinds of noise as well as the communication process.
Issues in Communication & Negotiation Flashcards
This flashcard set can help you go over issues with negotiation and communication in business. You'll be able to focus on communication barriers and different styles of listening.
Workplace Conflict Resolution Flashcards
You can focus on methods to resolve workplace conflict by checking out this set of flashcards. These cards can help you go over types of conflict and styles of conflict management.
Legal Conflict Resolution Flashcards
You'll be able to review information about legal resolutions to conflict with this set of flashcards. These cards can help you focus on the arbitration process and small claims court.
Types of Bargaining Flashcards
Go over common types of bargaining used in business with these flashcards. You can also review negotiation tactics and some methods used to counter them.
Theories of Bargaining Flashcards
You can go over theories of bargaining by checking out the flashcards contained in this set. You'll be able to consider power tactics and principles used in the negotiation process.
International Negotiation Flashcards
This set of flashcards can help you focus on issues related to international negotiation. You can review cultural dimension models and different types of power.
Basics of Negotiation & Conflict Management Flashcards
Use this set of flashcards to focus on the basics of negotiation in the workplace. You can use these cards to review conflict management styles and ethical theories associated with negotiation.
Negotiation Strategies, Perception & Bias Flashcards
You can review the effects of perception and biases on negotiation strategies by checking out the flashcards in this set. Go over different perceptual fallacies and their effects with these cards.
Negotiation Terminology & Process Flashcards
Use this set of flashcards to easily review the terminology used in negotiation. You can also go over different steps in the negotiation process by checking out this study aid.
Persuasion in Negotiation Flashcards
Focus on the role of persuasion in negotiation by accessing the flashcards in this set. You can use this study aid to review persuasion techniques and some common strategies used in this process.
Types of Negotiation Flashcards
You'll be able to focus on different types of negotiation with this flashcard set. Working with this study aid can help you go over collective bargaining and real estate negotiations.
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Other chapters within the Business 319: Negotiations & Conflict Management course
- Introduction to Negotiation & Conflict Management
- Negotiation Terminology & Process
- Distributive & Integrative Bargaining
- Conflict Resolutions
- Collaborative Problem Solving & Decision Making
- Negotiation Strategies, Perception & Bias
- Communication & Negotiation
- Persuasion in Negotiation
- Types of Negotiations
- International Negotiation
- Required Assignments for Business 319