About This Chapter
Technical & Business Writing Techniques - Chapter Summary
The lessons in this chapter provide an overview of technical and business writing techniques. There's a wealth of related information, such as how to select nondiscriminatory language when communicating in business. Experts also provide instruction on how to develop strong paragraphs and effective sentences for business communication. After completing the chapter, you should be able to do the following without hesitation:
- Discuss how to connect with your audience through writing
- Explain the tone and voice of a message
- Relate how to choose the best words for a message
- Describe use of active verbs and active voice in business communication
- Recount how to structure and organize your message
- Give examples of parallel structure in technical writing
- List guidelines used in collaborative managerial writing
- Recall tactics used by writers to ensure readability
This chapter on technical and business writing techniques is informative, concise, and mobile-friendly. Subject-matter experts guide you through entertaining lessons, and you can even send a message if you get stuck on a topic. Want to make sure you can remember what you learned? Take a brief quiz that's provided for each lesson.
1. Connecting With Your Audience Through Writing
Connecting with your audience through writing is a necessity in the work place in order to garner the needed response. Investigating the audience's background and enabling certain steps will position your message to deliver the greatest impact.
2. Understanding the Tone and Voice of Your Message
Understanding the tone and voice of your message is critical to the overall presentation of your written communication. In business, the overall tone should be professional and courteous regardless of whether the message is positive or negative.
3. Selecting the Best Words for Your Message
Workplace communication depends upon delivering messages effectively through the use of professional writing. It is critical to understand how to select the best words for your message.
4. Using Nondiscriminatory Language in Business Communication
In this lesson, you'll learn the importance of avoiding discriminatory language in business communication. We will look at why it is essential to use the correct word choices when discussing gender, age, disability, ethnicity and sexual orientation.
5. Using Active Verbs and Active Voice in Business Communication
The use of active verbs and an active voice in business writing will allow you to create communication that is clear, direct and easy to understand. Passive voice should be avoided as it can cause confusion and misunderstanding in your messages.
6. Writing Effective Sentences for Business Communication
Business writing hinges on the ability to craft well-developed sentences. Learn about four different types of sentence structures that can be used to build a professional, well-received message.
7. Crafting Strong and Coherent Paragraphs in Business Communication
Employers view the ability to write effectively as a necessary skill. Crafting strong and coherent paragraphs in business communications allows a message to reach the intended receiver effectively.
8. Structuring and Organizing Your Message
In order to build an effective business message, it is important to structure your communication so that the receiver understands the flow of ideas. This lesson explains six different formats to consider when writing your message.
9. Examples of Parallel Structure in Technical Writing
It is important to use parallel structure in order to create clear and concise technical writing. This video defines parallel structure, provides examples of correct and incorrect parallel structure, and shows how parallel structure might look in different forms of technical writing.
10. Collaborative Managerial Writing: Guidelines & Tools
Collaborative writing is becoming more and more common thanks to the Internet. In this lesson we will go over some guidelines and tools to work more effectively in group writing situations.
11. Readability: How to Write So Others Will Understand
This lesson will discuss how writers can use different tactics and practices to make sure that their intended reader understands the meaning and is able to follow along easily.
Earning College Credit
Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.
To learn more, visit our Earning Credit Page
Transferring credit to the school of your choice
Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.
Other chapters within the DSST Technical Writing: Study Guide & Test Prep course
- Basics of Technical Writing
- Prewriting for Technical Documents
- Technical Editing & Rewriting
- Formatting Technical Documents
- Technical Document Design
- Usability Testing & Technical Writing
- Reports Designed to Inform
- Reports to Persuade & Make Recommendations
- Business Report & Proposal Basics
- Technical Instructions
- Writing Technical Manuals
- How to Write Proposals
- DSST Informational Resources
- DSST Technical Writing Flashcards