About This Chapter
The Basics of Business Ethics - Chapter Summary
Business ethics is a term often heard, but not always well understood. In this chapter, instructors delve into its meaning and how business ethics apply at the organizational and individual levels. Your employees will learn about the following topics:
- The definition of ethics and its role in the business world today
- Five types of organizational ethical climates
- Ethical workplace conduct
- The reasons why ethical problems arise in business
- The value of company ethics policies, training and reporting procedures
Our engaging video lessons make learning business ethics easy by breaking down complex concepts into smaller components and examining real-world examples that illustrate both ethical and unethical workplace behavior. Lessons are short and accessible at the office or on-the-go using a laptop or mobile device. Quizzes and a chapter exam provide quick ways to verify employee comprehension of lesson materials.
How It Helps
- Sets expectations: These training lessons demonstrate to your employees that your company values moral and ethical behavior in the workplace.
- Builds understanding: By watching these lessons, employees will understand the role business ethics plays throughout an organization from codes of conduct to their own day-to-day decisions.
- Creates mindfulness: These lessons will sensitize employees to ethical behavior in their dealings with stakeholders, including each other and customers.
By the end of this chapter, employees will be able to:
- Discuss the application of ethics to contemporary businesses
- Describe how to improve an organizations' ethical climate
- Identify the factors that affect ethical workplace behavior
- Explain why ethical problems occur in business organizations
- Understand why safeguards are necessary to ensure ethical workplace behavior
1. Business Ethics in Contemporary Businesses
The concept of ethics is easy to give examples of but hard to define. In this lesson, we will discuss ethics and how they apply in the business world, as well as discuss an example of an ethical situation using Enron.
2. Organizational Ethical Climate: Definition, Issues & Improvement
Organizational ethical climate refers to the moral atmosphere of the work environment and the level of ethics practiced within a company. Instrumental, caring, law and order, rules, and independence are the five types of ethical climate that can exist in an organization.
3. Factors that Affect Ethical Behavior in the Workplace
This lesson will help you understand the factors that affect ethical behavior in the workplace and allow you to consider your own ethical decision making standards.
4. Practical Application: Identifying Factors that Affect Ethical Behavior in the Workplace
Ethics can be defined as doing what's right. The factors that shape ethical behavior vary. Since differences can cause conflict, you will benefit from being able to identify, understand, and demonstrate respect for the sources of ethical formation.
5. Why Ethical Problems Occur in Business
In this lesson, you will learn that ethical problems occur because companies have a lack of integrity, organizational relationship problems, conflicts of interest, and misleading advertising.
6. The Importance of Ethics Policies, Training & Reporting Programs in the Workplace
In this lesson, you will learn the importance of ethics policies, training and reporting programs in the workplace that help provide safeguards to maintain an ethical environment.
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