Ch 20: The Internet and Business

About This Chapter

Let instructors teaching this chapter explain the importance of the Internet in business. Use our online video lessons and quizzes to discover the variety of roles the Internet and the World Wide Web play in business operations and communication.

The Internet and Business - Chapter Summary

In this chapter, you will look at how the Internet works and how it has influenced the way business is conducted. The World Wide Web is discussed, as are related topics such as search engines, keywords and web portals. Other lessons explore instant messaging, email, video conferencing, blogging and many other methods of communication used for business.

You will also get a look at the technology that makes all this happen, including how to evaluate the performance of computer hardware and software. Privacy and security issues are explored in-depth, and you can learn what software piracy is and why it's wrong. By the close of this chapter, you should have an understanding of the following topics:

  • IP addresses, URLs, ISPs, DNS and ARPANET
  • Internet communication and collaboration
  • Buying and selling on the Web and mobile devices
  • Cloud computing and databases
  • Consumer privacy and impact of technology on privacy
  • Computer security and threat prevention
  • Security plans, including information on passwords, voice imprinting and user rights
  • Data recovery and backup

These lessons are led by experienced instructors, experts in their field who know how to make learning fun. A multiple-choice quiz at the end of each lesson allows you to assess what you've studied. Links are provided to key topics and passages, making it easy for you to go back and review points that you need to clarify without having to re-watch the entire lesson.

12 Lessons in Chapter 20: The Internet and Business
Test your knowledge with a 30-question chapter practice test
The Internet: IP Addresses, URLs, ISPs, DNS & ARPANET

1. The Internet: IP Addresses, URLs, ISPs, DNS & ARPANET

We'll cover the basics of the Internet, including its history and functioning. Key topics include IP addresses, TCP/IP communication protocol, DNS, URLs, and the transfer of information as packets through the Internet.

World Wide Web: How the Web Works

2. World Wide Web: How the Web Works

In this lesson, an overview of the World Wide Web is discussed, including its development and operation. The various technologies that enable the Web to work are also described. Topics include Web browsers, hypertext markup language, hypertext transfer protocol, hyperlink and FTP.

Internet Communication: Social Media, Email, Blog, & Chat

3. Internet Communication: Social Media, Email, Blog, & Chat

This lesson talks about how social media adds business value by building networks that enhance competitive advantage, enable the exchange of information, foster strong relationships and serve as a foundation of building professional and personal relationships irrespective of different geographical spaces and time zones.

Internet Collaboration: Second Life, VOIP, Video Conferencing, Virtual Reality & Telepresence

4. Internet Collaboration: Second Life, VOIP, Video Conferencing, Virtual Reality & Telepresence

Today, individuals and businesses are collaborating and interacting online from dispersed locations. Many technologies make it possible to communicate, learn, conduct business, and socialize with people from anywhere in the world. This lesson will discuss various Internet collaboration tools and virtual reality concepts.

Search Engines, Keywords & Web Portals

5. Search Engines, Keywords & Web Portals

Search engines enable users to locate a vast amount of information on any topic quickly and conveniently through the Internet. Common search engines include Google, Yahoo, Bing, and AOL. The topics discussed in this lesson include search engines, Web portals, keywords, Boolean operators, spiders, search forms, database, and meta tags.

e-commerce & m-commerce: Buying & Selling on the Web & Mobile Devices

6. e-commerce & m-commerce: Buying & Selling on the Web & Mobile Devices

E-commerce and m-commerce have transformed the way that organizations and consumers conduct business. Additional topics discussed in this lesson include B2B, B2C, C2C, and e-government.

Cloud Computing and Databases: Technology to Improve Database Management

7. Cloud Computing and Databases: Technology to Improve Database Management

Cloud computing uses a network of computers to provide services that otherwise would be provided by a single computer or computer server. Learn how cloud computing works and how it allows you to use the same database on multiple devices in this video lesson.

Impact of e-Commerce and m-Commerce on Consumer Privacy and Fraud

8. Impact of e-Commerce and m-Commerce on Consumer Privacy and Fraud

There are a number of challenges in the world of e-commerce and m-commerce stemming from the ease of information exchange over the Internet. The issues discussed in this lesson include consumer privacy and fraud.

Impact of Technology on Privacy

9. Impact of Technology on Privacy

Technology has a number of social and ethical implications that cause debate and concern. One specific issue is privacy. Information technology has opened up society and decreased privacy. This lesson will explore a number of privacy issues that are of concern, including electronic surveillance, availability of personal information, cookies and spyware, and workplace monitoring.

Computer Security & Threat Prevention for Individuals & Organizations

10. Computer Security & Threat Prevention for Individuals & Organizations

Computer security and threat prevention is essential for individuals and organizations. Effective security measures can reduce errors, fraud, and losses. This lesson will explore unintentional threats and intentional threats. Various security measures and defenses will be explored, including encryption, firewalls, anti-virus, anti-spyware, passwords, back-ups, and biometric security.

What is Internet Security? - Privacy, Protection & Essentials

11. What is Internet Security? - Privacy, Protection & Essentials

The Internet provides a wealth of information and services, but also presents certain risks. Learn about the various security threats and way to make your online activities more secure and enjoyable.

Intellectual Property and Open Source Software: Issues and Concerns

12. Intellectual Property and Open Source Software: Issues and Concerns

One of the defining issues of the Internet era is intellectual property rights. The Internet has made it easy to access digital media and illegally copy it. This lesson will discuss intellectual property including protections through copyrights, trademarks and patents. We will also explore the open source movement and the growing trend toward free, unprotected software.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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