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Ch 2: The Problem Solving Process

About This Chapter

This concise and easy-to-use corporate training resource outlines the problem solving process for supervisors. The short video lessons included in the chapter have been developed by professional instructors and outline these topics in a clear and informative way.

The Problem Solving Process - Chapter Summary

This chapter includes a collection of mobile-friendly lessons on the problem solving process designed specifically for the needs of supervisors. Supervisors can watch short videos on problem solving strategies, different types of problem solving methods in management and the skills and steps involved with problem solving in organizations. Along with each video, we've included a short quiz you can use to make sure your supervisors retain what they've learned.

How It Helps

  • Offers strategies: Managers and supervisors will come away from this corporate training chapter with skills and strategies they can use to improve their problem solving abilities right away.
  • Targeted instruction: These lessons are designed specifically to offer problem solving information that's focused on the needs of those in management roles.
  • Builds confidence: Your management teams will feel more confident making decisions and solving problems after reviewing these resources.

Skills Covered

This chapter is designed to help supervisors do the following:

  • Understand different types of problems and problem solving strategies
  • Outline different types of problem solving methods
  • Discuss supervision and management problem solving types
  • Detail skills and steps used for problem solving in organizations
  • Define the common sense approach to team problem solving

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