About This Chapter
The Project Team -- Chapter Summary and Learning Objectives
Working in teams to accomplish business goals is a common practice that requires careful execution to be effective. Our expert instructors will guide you through the process of building a team that is oriented toward the accomplishment of SMART goals and that has a functional approach to conflict and decision-making. The video-based lessons are engaging and packed with information. They include written video-transcripts to reinforce the absorption of information and quizzes and exams to help ensure retention of useful facts. Important terms and concepts stand out in in bold type in this chapter's text lesson. Chapter topics also include:
- Organization and stakeholder collaboration
- Avoidance of groupthink
- Work teams and contemporary business
- Group member roles
|Setting Team Goals & Objectives||Evaluate the effective use of SMART goals.|
|Building Collaborative Relationships Between Organizations & Their Stakeholders||Summarize the process of stakeholder engagement and why it matters.|
|The Stages of Team Development||Explain the stages of developing teams and what to expect.|
|Groupthink: Definition & Examples||Looking through the prism of the Challenger disaster, we will examine the dangers of groupthink.|
|Team Conflict and the Work Process||Deduce why conflict arises in a group setting.|
|The Work Team in Contemporary Business: Definition & Analysis||Dissect how companies use teams to create products, solve problems, and develop alternatives.|
|Conflict Resolution: Managing Conflict in Organizations||Compare conflict resolution strategies including: avoidance, accommodation, and compromise.|
|Roles of Group Members: Perceptions, Expectations & Conflict||Illustrate the role of individual expectations and perceptions in groups, group roles, and conflict avoidance.|
|Techniques for Group Decision-Making in Business||Assess the techniques for group decision making: nominal, Delphi, and brainstorming.|
|Strengths and Weaknesses of Group Decision Making||Estimate what goes right and what may go wrong when people put their heads together.|
1. Setting Team Goals & Objectives
The goal-setting process can be more effective when team members are involved and SMART goals are used. This lesson will explain these factors and offer some tips on how to successfully approach the goal-setting process.
2. Building Collaborative Relationships Between Organizations & Their Stakeholders
Companies need to invest time in building collaborative relationships between organizations and their stakeholders. In this lesson, you will learn about stakeholder engagement stages.
3. The Stages of Team Development
You've noticed that many companies are moving toward working in teams. How do they do it? What does it entail? This lesson explains what to expect from team development and how to work through each stage.
4. Groupthink: Definition & Examples
Some groups are quick to make decisions to maintain cohesion, but this can be a critical mistake to make. This lesson explains the concept of groupthink using the Challenger explosion as an example.
5. Team Conflict and the Work Process
Conflict is inevitable in groups, which is why managers must understand it. In this lesson you will learn about the reasons why teams may encounter conflict while working together.
6. Conflict Resolution: Managing Conflict in Organizations
Conflict can be solved in many ways. This lesson provides an overview of the different types of conflict resolution strategies, including avoidance, accommodation, competition, compromise, and collaboration.
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Other chapters within the Business 311: Project Management course
- Project Management Fundamentals
- Initiating a Project
- Planning a Project
- Project Cost Planning & Budget
- Tools for Project Planning & Management
- Project Proposals
- Creating Contracts with Vendors
- Executing a Project
- Monitoring & Controlling a Project
- Closing a Project
- Project Management Organizations & Certification
- Required Assignments for Business 311
- Studying for Business 311