Ch 1: Tools & Processes for Making Business Decisions

About This Chapter

Before employees can make effective business decisions, they need to understand the steps involved in decision making. This chapter bolsters viewers' knowledge and skills through its brief video lessons on thee decision making process and employee participation in corporate decisions.

Tools & Processes for Making Business Decisions - Chapter Summary

This chapter's entertaining, informative video lessons cover the process of decision making in organizational settings. Our professional instructors also use real world examples to explain approaches to employee empowerment and discuss the strategies defined by the Vroom-Yetton-Jago Normative Decision Model. Employees completing these corporate training lessons will learn about the following:

  • The seven steps involved in making decisions
  • The role of information systems in organizational decision making
  • Situations in which employees should be involved in business decisions
  • Pros and cons of employee empowerment

Along with short videos, our lessons include transcripts of the material and multiple-choice quizzes. We also provide a chapter exam that tests employees' mastery of the covered concepts.

How It Helps

  • Explains key processes: This chapter takes employees step-by-step through the process of decision making and teaches them to identify and research issues to make well-planned choices for their company.
  • Builds awareness: Employees need to be aware of the tools and situational factors that impact organizational decision making. Our lessons cover the types of decisions, the role of information systems and the cases where group decision making may be best.
  • Enhances employee commitment: When employees feel they have a part to play in business decisions, they become more in tune with company goals and objectives. This chapter boosts employees' decision-making skills so that they can become an even more productive member of your workforce.

Skills Covered

Once they finish this chapter, employees should be able to:

  • Identify the steps of decision making
  • Explain how information systems aid business decisions
  • Describe the types of leadership and decision-making strategies
  • Define employee empowerment and recognize its challenges

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

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