Ch 7: Troubleshooting Computer Issues

About This Chapter

Learn about computer troubleshooting with this collection of engaging lessons and quizzes. The chapter can help you improve your computer troubleshooting skills and study for upcoming computer science exams.

Troubleshooting Computer Issues - Chapter Summary

This self-paced computer science chapter shows you how to troubleshoot a variety of computer issues. As you progress through the lessons, you'll define computer troubleshooting terminology and address problems related to software, hardware and computer networks. You'll also see how technical support can be used to fix different computer issues. You can access the chapter at any time, and we've included short quizzes to help you retain the information. If you have any questions about computer troubleshooting, simply reach out to our instructors online. Upon completion of the chapter, you should be able to:

  • Define terminology related to computer troubleshooting
  • Identify network, hardware and software problems
  • Troubleshoot computer issues with technical support

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.