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Ch 8: Types of Organizational Communication

About This Chapter

Refresh your understanding of different types of organizational communication with this informative chapter. Each video lesson is followed by a short, multiple-choice quiz to help you get ready for an exam, finish an assignment or catch up after missed class time.

Types of Organizational Communication - Chapter Summary

Our helpful chapter outlines different types of organizational communication. Topics include the different types of communication channels used in an organization and the definition of the strategic communication imperative. Take your time as you review these lessons, and feel free to use the video tabs feature to quickly navigate any video lesson. To make sure you've understood what you've learned, take the short quiz following each lesson. After reviewing this chapter, you should be able to:

  • Give examples of internal communication as it's used in business
  • Explain successful external communication strategies
  • Define horizontal communication
  • Detail the advantages and disadvantages of downward communication
  • Provide an explanation for upward communication
  • Compare formal communication networks and the grapevine
  • Discuss cultural perceptions of communication in organizations
  • Outline the different types of computer-mediated communication

11 Lessons in Chapter 8: Types of Organizational Communication
Test your knowledge with a 30-question chapter practice test
Organizational Communication

1. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Communication Channels in an Organization: Types, Definition & Examples

2. Communication Channels in an Organization: Types, Definition & Examples

Communication is vital to any organization. In this lesson, you'll learn about communication channels in an organization, what they are, and the various types. You'll also have an opportunity to take a short quiz after the lesson.

The Strategic Communication Imperative in Organizations

3. The Strategic Communication Imperative in Organizations

In this lesson, we will discuss the strategic communication imperative and the way it is utilized by organizations in both internal and external groups to help fulfill organizational missions and long-term goals.

Internal Communication in an Organization: Definition, Strategies & Examples

4. Internal Communication in an Organization: Definition, Strategies & Examples

Communication is essential for organizational success. In this lesson, you'll learn about internal communication and strategies used for effective internal communication.

What Is External Communication in Business? - Definition, Strategies & Examples

5. What Is External Communication in Business? - Definition, Strategies & Examples

Businesses communicate with the outside world in many different ways. In this lesson, you'll learn about how businesses communicate with their environment and be given some examples. A short quiz follows the lesson.

Horizontal Communication: Definition, Advantages, Disadvantages & Examples

6. Horizontal Communication: Definition, Advantages, Disadvantages & Examples

Horizontal communication is an important means of organizational communication. In this lesson, you'll learn about its advantages and disadvantages. You'll also have a chance to take a short quiz after the lesson.

Downward Communication: Definition, Advantages & Disadvantages

7. Downward Communication: Definition, Advantages & Disadvantages

Communication can flow down, up and laterally in an organization. In this lesson, you'll learn about downward communication, including some of its advantages and disadvantages. A short quiz follows the lesson.

Upward Communication: Definition, Advantages, Disadvantages & Examples

8. Upward Communication: Definition, Advantages, Disadvantages & Examples

In this lesson, we will discuss what upward communication is and how it's used in the workplace. We'll also go over the advantages and disadvantages of upward communication.

Formal Communication Networks vs. the Grapevine: Definition & Contrast

9. Formal Communication Networks vs. the Grapevine: Definition & Contrast

Formal communication networks consist of centralized and decentralized channels, while the grapevine is an informal network. In this lesson, you'll learn how most organizational communication happens using an informal network due to friends, usage and efficiency.

Cultural Perceptions of Communication in Organizations: Low Context and High Context

10. Cultural Perceptions of Communication in Organizations: Low Context and High Context

Cultures have different perspectives regarding how to communicate. That doesn't necessarily mean words or phrases but the format or structure to that communication. Some are specific and pointed while others believe there is an inherent understanding present. We will discuss this issue here.

Computer-Mediated Communication in Organizations: Definition, Types & Advantages

11. Computer-Mediated Communication in Organizations: Definition, Types & Advantages

Computer-mediated communication in organizations has both disadvantages and advantages in employee productivity. Technology can aid in the quality and speed of communication, but it can also create new problems with business etiquette issues.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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