Ch 1: Understanding Design Thinking

About This Chapter

Share this chapter with your company's employees to help them better understand the basics of design thinking and its applications in business. The chapter is available online 24/7, and you can share the lessons during a design thinking training session.

Understanding Design Thinking - Chapter Summary

If your company wants to integrate design thinking in the workplace, have your employees complete this chapter to get an introduction to design thinking's origins, evolution, stages and applications. These short lessons are taught by expert business instructors who define and explain fundamental design thinking terms/concepts, such as human-centered design, the wicked problem and the ways in which design thinking differs from other thinking and problem-solving approaches. You can assign the chapter to your employees at any time, and they're encouraged to take the chapter's accompanying self-assessment quizzes to reinforce the information they study.

How It Helps

  • Builds awareness: The chapter provides a high-level overview of design thinking and its stages.
  • Compares different types of thinking: Lessons help employees see the differences between design thinking, divergent thinking and traditional problem-solving strategies.
  • Discusses design thinking's impact and benefits: Employees who finish the chapter will be able to see the practical business applications and advantages of design thinking.

Skills Covered

By the end of the chapter, your employees should be able to:

  • Recognize the benefits and stages of design thinking
  • Differentiate between design thinking and traditional problem-solving strategies
  • Evaluate examples of divergent thinking
  • Define the elements of human-centered design
  • Discuss the origins and evolution of design thinking
  • Explain the wicked problem
  • Identify design thinking innovation challenges
  • Understand how design thinking can impact products and people

8 Lessons in Chapter 1: Understanding Design Thinking
Test your knowledge with a 30-question chapter practice test
Design Thinking in Business: Definition, Benefits & Stages

1. Design Thinking in Business: Definition, Benefits & Stages

Design thinking transforms real-world problems into real solutions. In this lesson, you'll learn more about this business tool, its stages, and why it is the best way to innovate in today's marketplace.

Design Thinking vs. Traditional Problem-Solving

2. Design Thinking vs. Traditional Problem-Solving

This lesson goes over some of the many differences between the traditional problem solving approach and design thinking. You'll see that they are very different from one another in a multitude of ways.

Divergent Thinking: Definition & Examples

3. Divergent Thinking: Definition & Examples

Did you know that Albert Einstein and Thomas Edison are both famous divergent thinkers? Learn about divergent thinking, how it differs from convergent thinking, and more.

Human-Centered Design: Definition & Example

4. Human-Centered Design: Definition & Example

Human-centered design incorporates the human perspective while developing solutions to consumers' problems. In this lesson, you'll learn more about this framework and how it relates to design thinking.

Design Thinking: Origin & Evolution

5. Design Thinking: Origin & Evolution

Design thinking has played a role in many different fields. In this lesson, we'll look at design thinking's origins in the mid-20th century, as well as its evolution across a variety of disciplines.

Wicked Problem: Definition & Examples

6. Wicked Problem: Definition & Examples

Wicked problems are seemingly impossible to solve, so what connection do they have to design thinking? In this lesson, we'll explore wicked problems, some examples, and how design thinking may be the best approach to a solution.

Innovation Challenges in Design Thinking

7. Innovation Challenges in Design Thinking

Design thinking is not without its challenges, namely desirability, viability and feasibility. In this lesson, you'll learn more about these three categories and how they should be applied when considering an idea.

Impact of Design Thinking on Products & People

8. Impact of Design Thinking on Products & People

In this lesson, we explore the numerous ways by which design thinking has affected products and people. We go over examples from Uber, Apple, and more.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.