Ch 5: Understanding Verbal & Nonverbal Communication

About This Chapter

Watch informative video lessons to learn about both verbal and nonverbal forms of communication. Take a multiple-choice quiz for self-assessment at the end of every lesson.

Understanding Verbal & Nonverbal Communication - Chapter Summary and Learning Objectives

Human communication can take on many forms, which include both the spoken word as well as nonverbal forms of communicating with others. This chapter explores the various types of communication between people and each lesson will dig into the specifics on the effective use of these methods. Take a short quiz following every lesson to get an idea regarding your proficiency of the material and feel free to contact an instructor with any questions that you may have. These lessons will cover such topics as:

  • Examples of nonverbal communication
  • The importance of cultural sensitivity
  • The notion of space and communication
  • Nonverbal cues
  • Effective verbal communication
  • How culture influences communication

Video Objective
What is Cultural Sensitivity? - Definition, Examples & Importance Discover the details of cultural sensitivity.
Guidelines for Using Verbal Messages in Communication Take a look at some rules for effective verbal messages.
Strategies for Avoiding Issues in Verbal Messages Find out ways to avoid problems with verbal communication.
Nonverbal Communication: Examples, Types & Definition Get all the details on nonverbal communication.
Nonverbal Communication: Terms & Uses Learn specific terms relating to nonverbal communication along with an explanation of its proper use.
Nonverbal Cues in Communication: Examples, Lesson & Quiz Find out about communicating using nonverbal cues.
The Role of Culture in Nonverbal Communication Discover the role that culture plays in the development of nonverbal communication.
Nonverbal Taboos: Definition & Examples Take a look at cultural restrictions on nonverbal communication.
The Importance of Space in Nonverbal Communication Learn about the significance of a spatial relationship when it comes to nonverbal communication.

11 Lessons in Chapter 5: Understanding Verbal & Nonverbal Communication
Test your knowledge with a 30-question chapter practice test
Types of Communication: Formal, Informal, Grapevine, Verbal & Non-Verbal

1. Types of Communication: Formal, Informal, Grapevine, Verbal & Non-Verbal

Communication is essential for success in any business, and the type of communication will vary given the circumstances and business needs. In this lesson, you'll learn about verbal, non-verbal, formal, informal and grapevine communication.

Verbal Messages: Definition, Concepts & Principles

2. Verbal Messages: Definition, Concepts & Principles

What does it take to communicate? Is it just about the words or the presentation itself? In this lesson, we will learn about the definition, concepts, and principles of verbal messages.

Guidelines for Using Verbal Messages in Communication

3. Guidelines for Using Verbal Messages in Communication

Verbal communication can be difficult to navigate, so this lesson offers some tips to make it easier. It discusses extensional orientation, avoiding allness, extremes, and confusing inferences with facts.

Strategies for Avoiding Issues in Verbal Messages

4. Strategies for Avoiding Issues in Verbal Messages

Communication is a major part of our daily lives, and so naturally we want to remove any barriers that get in the way. In this lesson, explore six basic barriers to good verbal communication and test your understanding with a brief quiz.

Verbal Cues in Communication: Definition & Examples

5. Verbal Cues in Communication: Definition & Examples

We all use verbal cues everyday, but how well do we recognize them as listeners? Through this lesson, you'll learn what defines a verbal cue and explore some examples of different types and their purposes.

Nonverbal Communication: Terms & Uses

6. Nonverbal Communication: Terms & Uses

You can say a lot without saying any words. In this lesson, we'll look at nonverbal communication, including what it is, the five functions of nonverbal communication, and examples of each type of nonverbal communication.

Non-Verbal Communication: Examples, Types & Definition

7. Non-Verbal Communication: Examples, Types & Definition

In this lesson, you will learn where non-verbal communication comes from and why people display non-verbals cues. You will also see several examples of non-verbal communication that you will be able to spot in others.

Nonverbal Cues in Communication: Examples & Overview

8. Nonverbal Cues in Communication: Examples & Overview

Did you know that your nonverbal cues can communicate your mood and personality? In this lesson, we'll talk about the different types of nonverbal cues and look at some real-life examples.

The Role of Culture in Nonverbal Communication

9. The Role of Culture in Nonverbal Communication

Nonverbal communication is a large part of most conversations, but gestures and other nonverbal cues can mean different things in different cultures. In this lesson, we'll examine the role of culture in nonverbal communication.

Nonverbal Taboos: Definition & Examples

10. Nonverbal Taboos: Definition & Examples

In this lesson, explore the ways in which nonverbal taboos can influence communication, and discover some common examples. Then test your understanding with a brief quiz.

The Importance of Space in Nonverbal Communication

11. The Importance of Space in Nonverbal Communication

There are many ways in which we communicate, and many of them don't involve saying anything. Explore nonverbal communication and discover how we use physical space to communicate our attitudes and feelings. Then test your understanding with a brief quiz.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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