Ch 9: Using Collaborative Online Tools to Communicate

About This Chapter

Dust off the cobwebs by using these text and video lessons to review ways of using collaborative online tools to communicate. Get an informative recap about the different online tools and take our chapter exam to test your knowledge.

Using Collaborative Online Tools to Communicate - Chapter Summary

Although collaborative online tools have become an essential part of our society, you may or may not have taken classes on the subject. If you need to know about the pros and cons of these online tools for an upcoming test or assessment, consider using this chapter. Use the lessons to get up to speed on the following:

  • Utilizing RSS feeds, Twitter, IMs, email, and blogging
  • Identifying how discussion forums and newsgroups operate
  • Collaborating online through videoconferencing, virtual reality, and VOIP
  • Strategies and general practices for conducting virtual meetings and webinars
  • The benefits and limitations of collaborative Wikis
  • Online manners and rules of etiquette

Whether you're refreshing your memory on these topics or learning about online communication tools for the first time, our study materials can help you get a better handle on the information. We break the information into small, manageable lessons. Each lesson allows you to go over an individual topic, and you can re-watch the lessons if needed. Underneath our video lessons you will find transcripts that include vocabulary words in bold letters.

7 Lessons in Chapter 9: Using Collaborative Online Tools to Communicate
Test your knowledge with a 30-question chapter practice test
Internet Communication: Social Media, Email, Blog, & Chat

1. Internet Communication: Social Media, Email, Blog, & Chat

This lesson talks about how social media adds business value by building networks that enhance competitive advantage, enable the exchange of information, foster strong relationships and serve as a foundation of building professional and personal relationships irrespective of different geographical spaces and time zones.

What are Newsgroups and Discussion Forums?

2. What are Newsgroups and Discussion Forums?

Newsgroups and discussions forums allow users to view and post messages online based on common interests. Learn about the similarities and differences between these two types of online communication tools.

Internet Collaboration: Second Life, VOIP, Video Conferencing, Virtual Reality & Telepresence

3. Internet Collaboration: Second Life, VOIP, Video Conferencing, Virtual Reality & Telepresence

Today, individuals and businesses are collaborating and interacting online from dispersed locations. Many technologies make it possible to communicate, learn, conduct business, and socialize with people from anywhere in the world. This lesson will discuss various Internet collaboration tools and virtual reality concepts.

What Is a Virtual Meeting? - Technology & Strategies

4. What Is a Virtual Meeting? - Technology & Strategies

A virtual meeting allows people and businesses from around the world to connect using video-teleconference software. Virtual meetings use video, audio, and text messaging technology for communication.

What Is a Webinar? - Definition & Tools

5. What Is a Webinar? - Definition & Tools

Explore how webinars are used for interactive presentations over the Internet to a remote audience. Learn the basic technology involved and gain an understanding of the benefits of this presentation medium.

Collaborative Wikis: Use, Advantages and Challenges

6. Collaborative Wikis: Use, Advantages and Challenges

Collaborative work is an essential part of the business working environment. In this lesson, you will learn the uses, advantages and challenges of wikis in the workplace.

Online Etiquette: Definition & Rules

7. Online Etiquette: Definition & Rules

What is online etiquette? How do you write an email without breaking the rules? Learn how to make a good impression and avoid putting your foot in your mouth when using the Internet.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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