Ch 3: WEST Business & Marketing Education: Behavioral Management Theory

About This Chapter

Refresh your understanding of various behavior management theories before taking the WEST Business & Marketing Education exam. Our videos and quizzes provide an overview of the Hawthorne Effect, the Neoclassical Theory of Management and more.

WEST Business & Marketing Education: Behavioral Management Theory - Chapter Summary

Review the main ideas of several behavioral management theories and approaches as you prepare for the WEST Business & Marketing Education teacher certification exam. Use the videos to review approaches related to human relations, employee productivity and motivating employees. Specifically, these lessons cover:

  • Neoclassical Theory of Management
  • Behavioral Management Theory
  • The Hawthorne Effect
  • The Needs Theory
  • Theory X & Theory Y

The online format of these lessons allows you to study whenever it is most convenient - and you can even access them from a mobile device. The videos also include tags that allow you to quickly go back to a specific point if you need extra review, and the multiple-choice quizzes give you a chance to see how much you have learned.

WEST Business & Marketing Education: Behavioral Management Theory Objectives

Behavioral management theories may be encountered within the business management and law section of the WEST Business & Marketing Education exam. This section makes up 17% of the test and may ask you to analyze different methods and theories of organizational management, including those in behavioral management.

The exam is designed to test the competency of those seeking a credential to teach business and marketing in Washington. The 110-question test must be completed within 2 hours and 30 minutes; all questions are multiple choice. Familiarize yourself with the types of questions you'll see on the exam by taking the quizzes in this chapter.

5 Lessons in Chapter 3: WEST Business & Marketing Education: Behavioral Management Theory
Test your knowledge with a 30-question chapter practice test
Neoclassical Theory of Management: The Human Relations Approach

1. Neoclassical Theory of Management: The Human Relations Approach

In the early 1920s, a shift away from classical management theory took place as theorists began to consider the human side of an organization and the social needs of employees. In this lesson, you will learn about the evolution of the neoclassical theory of management and its two sources: the human relations movement and the behavioral management movement.

Behavioral Management Theory: Understanding Employee Behavior & Motivation

2. Behavioral Management Theory: Understanding Employee Behavior & Motivation

Behavioral management theory was developed in response to the need to account for employee behavior and motivation. The shift moved management from a production orientation (classical leadership theory) to a leadership style focused on the workers' human need for work-related satisfaction and good working conditions.

The Hawthorne Effect: The Study of Employee Productivity

3. The Hawthorne Effect: The Study of Employee Productivity

Does your behavior change when you think people are watching? This lesson describes the purpose and findings of the Hawthorne studies and their contribution to the practice of management.

The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs

4. The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs

Hunger, thirst, security, friendship, respect and being all that you can be are just some of the things that motivate us to take action. This lesson helps us to further understand these needs and how they motivate behavior by showing where they fall in Maslow's hierarchy of needs.

Theory X & Theory Y: Two Types of Managers

5. Theory X & Theory Y: Two Types of Managers

Have you ever thought your boss despises you and all your co-workers? Or maybe you've lucked out and your superiors really encourage you to be yourself. This lesson describes the two types of managers you might have, Theory X and Theory Y. Find out how the idea of self-fulfilling prophecies affects employees actions according to Douglas McGregor.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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