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Ch 16: WEST Business & Marketing Education: Employee Motivation

About This Chapter

Rediscover some of the top theories of employee motivation by looking at the videos in this chapter. Study these human resources topics as you prepare to answer related questions on the WEST Business and Marketing Education exam.

WEST Business & Marketing Education: Employee Motivation - Chapter Summary

Read through the chapter materials about employee motivation as you study for the business management and law section of the WEST Business and Marketing Education exam. By the end of the chapter, you should be better acquainted with the following topics:

  • Needs-based and behavior-based motivation theories
  • Alderfer's ERG theory and Vroom's expectancy theory
  • The Pygmalion effect and Herzberg's two-factor theory
  • The acquired needs theory and equity theory of motivation
  • Thorndike's reinforcement theory and Locke's goal-setting theory
  • The connections between rewards and behavior
  • Job redesign
  • Employee empowerment and performance
  • Workplace flexibility

Review information about motivating employees by watching each of our short videos in this chapter. If you only need to dust off your memories about certain topics, you can use our video menu to easily select the lessons you need. To test yourself and see how much you know about employee motivational tactics, try answering the lesson quizzes. The questions on our chapter exam are similar to those found on the WEST Business and Marketing Education exam, so go ahead and use the self-assessment tools to get in some additional practice before the big test date.

WEST Business & Marketing Education: Employee Motivation Chapter Objectives

Washington State educators who wish to teach business and marketing may need to take the the WEST Business and Marketing Education exam to earn certification. The questions are divided among five main domains of knowledge. One of these domains addresses business management and law, and this section is where you many encounter human resources questions, such as those on employee motivation. About 17% of the test questions are part of the business management and law section, so help yourself relearn these topics by going through our study materials today.

14 Lessons in Chapter 16: WEST Business & Marketing Education: Employee Motivation
Test your knowledge with a 30-question chapter practice test
Motivation Theory: Needs-Based & Behavior-Based

1. Motivation Theory: Needs-Based & Behavior-Based

There are two schools of thought used to explain employee motivation in the workplace. Needs-based theory states that employees have certain needs that must be met in order to be motivated to perform. Behavior-based theory believes motivating factors influence behavior towards work.

The Pygmalion Effect: Influencing Employee Behavior

2. The Pygmalion Effect: Influencing Employee Behavior

Setting expectations for employee performance and behavior is one of the primary responsibilities of management. This lesson defines the Pygmalion Effect and describes how it is used to influence employee behavior.

Herzberg's Two-Factor Theory: Hygiene Factors & Motivation

3. Herzberg's Two-Factor Theory: Hygiene Factors & Motivation

This lesson describes Frederick Herzberg's two-factor theory, which is based on the idea of how hygiene factors and satisfiers or motivators are used to provide satisfaction to employees in work environments.

Alderfer's ERG Theory & Employee Motivation in the Workplace

4. Alderfer's ERG Theory & Employee Motivation in the Workplace

Alderfer's ERG theory is a simplified version of Maslow's hierarchy of needs that suggests that all human needs can be accessed and satisfied simultaneously, rather than from the bottom up. Either way, as needs are satisfied, employees are motivated to strive to satisfy a new need.

Acquired Needs Theory: Need for Achievement, Power & Affiliation

5. Acquired Needs Theory: Need for Achievement, Power & Affiliation

Do you act out of a need for achievement, power or affiliation? This lesson describes the acquired needs theory and how one of the three types of needs affect us more than the others.

Equity Theory of Motivation: Reward & Effort

6. Equity Theory of Motivation: Reward & Effort

Have you ever noticed that some employees seem to work harder than others for the same reward? Why does that happen? This lesson explains how equity theory is used by managers to motivate employees by providing a high reward for equivalent efforts on part of the employee.

Vroom's Expectancy Theory of Employee Motivation

7. Vroom's Expectancy Theory of Employee Motivation

Finding the right equation for motivating employees can be challenging. This lesson explains how expectancy theory is used to motivate employees by increasing the motivation to act based on a set of specific criteria.

Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees

8. Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees

In the workplace, there are levels of acceptable behavior. As a manager, it is important to use appropriate techniques that reinforce acceptable behavior and deter inappropriate behavior. This lesson describes how reinforcement theory is used to influence employee behavior through consequences.

Locke's Goal-Setting Theory: Using Goals to Advance Motivation

9. Locke's Goal-Setting Theory: Using Goals to Advance Motivation

Locke's Goal-Setting Theory uses clear and challenging goals to advance employee motivation in the workplace. Goals that are well defined and challenging to attain are more likely to be met because they hold intrinsic and extrinsic value to the employee.

Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards

10. Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards

Have you ever wondered why some employees are more motivated than others to work at a higher level of productivity? This lesson explains how managers use intrinsic and extrinsic rewards to reinforce positive employee behavior.

Types of Job Redesign: Job Enrichment, Enlargement & Rotation

11. Types of Job Redesign: Job Enrichment, Enlargement & Rotation

Managers must be aware of ways to increase employee motivation. This lesson describes the various ways to redesign a job to encourage employees, including job enrichment, job enlargement and job rotation.

How to Empower Employees & Improve Employee Performance

12. How to Empower Employees & Improve Employee Performance

Empowered employees have the potential to reach high levels of productivity because they feel in control of their jobs. This lesson will describe how a manager can empower an employee to motivate employee performance.

Job Flexibility in the Workplace

13. Job Flexibility in the Workplace

It's tough to find the right balance between work and life, but many employers are helping to make that task a little easier. Watch this lesson to learn about job flexibility in the workplace, including flextime, a compressed workweek, and telecommuting.

Intrinsic Rewards for Employees: Definition, Types & Examples

14. Intrinsic Rewards for Employees: Definition, Types & Examples

Want to learn more about what intrinsic rewards are and how to use them to motivate your employees? An individual who is motivated intrinsically is working for his or her own satisfaction and may value challenging work. Read on to find out more on how to reward these employees.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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