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Ch 67: WEST Business & Marketing Education: Using Technology to Communicate

About This Chapter

Use this chapter to review ways to use technology for communication in the workplace. These engaging videos and quizzes are designed to help you prepare for the WEST Business & Marketing Education exam.

WEST Business & Marketing Education: Using Technology to Communicate - Chapter Summary

Study with us to brush up on topics related to using technology for communicating in the workplace, such as tips for improving message delivery in emails and guidelines for using instant messaging at work. The lessons in this chapter cover the following:

  • Using technology to write messages
  • Composing effective emails
  • Messaging in the workplace
  • Using communication technology wisely
  • Legal and ethical communications

Our instructors use examples and illustrations to explain these topics. The same information is included in the text transcripts, so you can easily review important terms. There are also multiple-choice quizzes and a chapter exam that can help you determine if you are ready to move on to the next chapter.

WEST Business & Marketing Education: Using Technology to Communicate Objectives

The WEST Business & Marketing Education exam consists of 110 multiple-choice questions covering such areas as business management, economics, accounting, information technology and marketing. A passing score on this exam is required to earn a business/marketing teaching license in Washington.

Questions on technology communication can be found within the Information Technology, Communication, and Career and Technical Education Program section; this section makes up about 27% of the test. You can use this lesson to help you prepare for questions on the advantages and disadvantages of different technology communications as well as the qualities of effective and appropriate communications.

5 Lessons in Chapter 67: WEST Business & Marketing Education: Using Technology to Communicate
Test your knowledge with a 30-question chapter practice test
Using Technology to Help Compose Your Message: Formatting & Effectiveness

1. Using Technology to Help Compose Your Message: Formatting & Effectiveness

An important skill for individuals to develop for the work place is the ability to use technology to compose messages. Word processing software can help improve formatting and the overall effectiveness of your message.

Writing Effective Emails in the Workplace: Formality, Content, Language and Format

2. Writing Effective Emails in the Workplace: Formality, Content, Language and Format

Businesses need to train their employees in the art of writing effective emails in the workplace. The key factors of a successful email revolve around having the correct knowledge of email formality, content, language and format.

Guidelines for Using Instant and Text Messaging in the Workplace

3. Guidelines for Using Instant and Text Messaging in the Workplace

Companies are embracing alternative means of communication to increase profits and aid in delivering messages. Mobile messaging policies for instant and text messaging should be established to aid employees in their daily use.

The Importance of Using Communication Technology Wisely

4. The Importance of Using Communication Technology Wisely

It is very important for businesses to use communication technology wisely. This lesson explores why companies need guidelines or a code of conduct for employees to understand the limits of cell phones, emails, texting, and social media.

Legal and Ethical Communication: Description & Importance

5. Legal and Ethical Communication: Description & Importance

Legal and ethical communication is essential to companies to ensure truthful, accurate and morally-correct decision making. Companies need to give consideration to how they communicate and remain lawful in their day-to-day business activities.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the WEST Business & Marketing Education (038): Practice & Study Guide course

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