Ch 28: Work Groups & Teams

About This Chapter

Looking for fun, engaging video and text lessons that will you help you understand work groups and teams? Well look no further, as our professional instructors are prepared to teach you all about this concept.

Work Groups & Teams - Chapter Summary

In this chapter we'll be taking a look at the formation of effective groups and proper group management techniques. We'll also examine the psychology behind effective group formation. By the end of this chapter you'll be able to:

  • Distinguish among different types of groups
  • Explain social identity theory
  • Name five stages of group development
  • List potential contributions group member can make
  • Explain group size and performance
  • Identify characteristics of an effective team

Our short video lessons are taught by subject experts who will help you understand work groups and teams so that you're prepared for your examination. Each of our videos comes with numerous video tags so that jumping between concepts is a breeze. When you're ready, check out our self-assessment quizzes at the end of each lesson to help you gauge your understanding of the topic.

6 Lessons in Chapter 28: Work Groups & Teams
Test your knowledge with a 30-question chapter practice test
Groups, Mobs & Teams in Organizations

1. Groups, Mobs & Teams in Organizations

Why do some organizations work together better than others? It turns out that not all groups are teams, and not all teams are groups. This lesson explains the different categories of employees found in organizations, including groups, mobs, and teams.

Types of Work Teams: Functional, Cross-Functional & Self-Directed

2. Types of Work Teams: Functional, Cross-Functional & Self-Directed

Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.

Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

3. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.

Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.

Groupthink: Definition & Examples

5. Groupthink: Definition & Examples

Some groups are quick to make decisions to maintain cohesion, but this can be a critical mistake to make. This lesson explains the concept of groupthink using the Challenger explosion as an example.

What Is Conflict Management? - Definition, Styles & Strategies

6. What Is Conflict Management? - Definition, Styles & Strategies

Wherever there are people, there always will be conflict. Managers have to deal with conflict in the workplace every day. Conflict management is the ability to be able to identify and handle conflicts sensibly, fairly, and efficiently.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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