Ch 8: Work Teams Overview

About This Chapter

Share this professional development chapter with your employees to help them learn or review the basics of work team types and functions. These simple lessons and quizzes are great resources for strengthening your employees' collaboration skills in the workplace.

Work Teams Overview - Chapter Summary

This self-paced business chapter explains important concepts related to the functionality of work teams. Have any employee at your organization review these simple lessons to improve their understanding of:

  • Work team types
  • Group development
  • Groupthink
  • Team conflicts
  • Work processes

In addition to the lessons, the chapter comes equipped with short quizzes that are designed to reinforce key concepts. You can assign the chapter to employees at any time, or you can integrate these resources into a company training session.

How It Helps

  • Builds awareness: The chapter establishes a thorough awareness of work team types, such as functional, cross-functional and self-directed teams
  • Defines group development stages: The chapter helps employees differentiate between the forming, storming, norming, performing and adjourning stages of group development
  • Boosts collaborative skills: Employees who complete this chapter will be able to work effectively in groups and minimize team conflicts

Skills Covered

By the end of the chapter, your employees should be able to:

  • Compare types of work teams
  • Outline the different group development stages
  • Define the concept of groupthink and recognize groupthink in work teams
  • Evaluate the work process and the resolution of team conflicts

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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