About This Chapter
Work Teams Overview - Chapter Summary
This self-paced business chapter explains important concepts related to the functionality of work teams. Have any employee at your organization review these simple lessons to improve their understanding of:
- Work team types
- Group development
- Team conflicts
- Work processes
In addition to the lessons, the chapter comes equipped with short quizzes that are designed to reinforce key concepts. You can assign the chapter to employees at any time, or you can integrate these resources into a company training session.
How It Helps
- Builds awareness: The chapter establishes a thorough awareness of work team types, such as functional, cross-functional and self-directed teams
- Defines group development stages: The chapter helps employees differentiate between the forming, storming, norming, performing and adjourning stages of group development
- Boosts collaborative skills: Employees who complete this chapter will be able to work effectively in groups and minimize team conflicts
By the end of the chapter, your employees should be able to:
- Compare types of work teams
- Outline the different group development stages
- Define the concept of groupthink and recognize groupthink in work teams
- Evaluate the work process and the resolution of team conflicts
1. Types of Work Teams: Functional, Cross-Functional & Self-Directed
Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.
2. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning
Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.
3. Groupthink: Definition & Examples
Some groups are quick to make decisions to maintain cohesion, but this can be a critical mistake to make. This lesson explains the concept of groupthink using the Challenger explosion as an example.
4. Practical Application: Recognizing Groupthink in Work Teams
Examples of groupthink can be seen in almost every organization. How can you recognize the elements that contribute to groupthink? What can you do to avoid it? This scenario asks you to reflect on those questions.
5. Team Conflict and the Work Process
Conflict is inevitable in groups, which is why managers must understand it. In this lesson you will learn about the reasons why teams may encounter conflict while working together.
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Other chapters within the Management: Skills Development & Training course
- Management Overview
- Classical School of Management Overview
- Behavioral School of Management Theory Overview
- Contemporary & Future School of Management Theory Overview
- Planning in Organizations Overview
- Organizational Change Overview
- Organizing in Business Management Overview
- Leading in Organizations Overview
- Leadership Theory Overview
- Motivation in the Workplace Overview
- Communication in the Workplace Overview
- Controlling in Organizations Overview
- Human Resources Overview
- Strategic Management & Managerial Decision Making Overview
- Production & Quality Assurance Overview
- International Management & Contemporary Issues Overview