About This Chapter
Work Teams - Chapter Summary and Learning Objectives
Teamwork is important in a lot of areas, and the business world is no exception. In this set of lessons, you'll learn about several different aspects of work teams, from the different types of teams that can exist to the ways managers can resolve conflict within a group.
As an introduction to the subject, you'll learn about functional, cross-functional, and self-directed work teams. The five different stages of group development, which include forming, storming, performing, and adjourning stages, will also be discussed. Additionally, you'll explore the strategies managers can use to form a cohesive group. In this lesson, team-building activities that can be used to increase group cohesion are introduced, and you'll also learn about what, exactly, it means for a group to be cohesive.
The concept of groupthink is explained in these lessons as well. Using the space shuttle Challenger as an example, the instructor will introduce you to groupthink's definition.
Finally, you'll learn about conflict, which is somewhat inevitable when you're talking about working in groups. Managers will have to learn how to deal with conflict in the workplace, and these lessons will discuss reasons why conflict can become a factor in work teams. As a companion to the exploration of what causes conflict, you'll also learn about the process of conflict resolution. You'll learn strategies like avoidance, soothing, compromise, collaboration, confrontation, and third-party intervention.
1. Types of Work Teams: Functional, Cross-Functional & Self-Directed
Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.
2. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning
Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.
3. Groupthink: Definition & Examples
Some groups are quick to make decisions to maintain cohesion, but this can be a critical mistake to make. This lesson explains the concept of groupthink using the Challenger explosion as an example.
4. Team Conflict and the Work Process
Conflict is inevitable in groups, which is why managers must understand it. In this lesson you will learn about the reasons why teams may encounter conflict while working together.
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Other chapters within the Business 101: Principles of Management course
- Management Basics
- Classical School of Management
- Behavioral School of Management Theory
- Contemporary and Future School of Management Theory
- Organizational Change
- Organizing in Business Management
- Leading in Organizations
- Leadership Theory
- Motivation in the Workplace
- Communication in the Workplace
- Controlling in Organizations
- Human Resources
- Strategic Management and Managerial Decision Making
- Production and Quality Assurance
- International Management and Contemporary Issues
- Studying for Business 101