About This Chapter
Workplace Collaboration - Chapter Summary
This chapter centers around collaboration in the workplace, examining the various roles of those involved in it as well as relevant terminology and methods of fostering a synergetic work environment. Topics covered include collaboration tools, the negotiation process, and all of the following:
- Business facilitators
- Conflict resolution
- Leadership within organizations
- Mentoring, networking, and interpersonal communication
- The significance of coaching in the workplace
Our professional instructors can be accessed for questions by means of the teacher or help tab. You can self-check your understanding of each lesson using interactive practice quizzes that you can take as many times as you want, and if you need a break from the computer, these quizzes can also be printed as worksheets.
1. What Are Collaboration Tools? - Definition & Types
This lesson will discuss collaboration tools, a broad term used for multiple types of software or services allowing people to work together online. Learn about how these technologies work and review examples of everyday usage.
2. What is Negotiation? - The Five Steps of the Negotiation Process
Companies have to negotiate in numerous areas of organizational conflict. Negotiation is an open process for two parties to find an acceptable solution to a complicated conflict. There are five steps to the negotiation process.
3. Types of Work Teams: Functional, Cross-Functional & Self-Directed
Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.
4. What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods
Conflict resolution is important for all organizations. In this lesson, you will learn what conflict resolution is and some of its techniques and methods.
5. Leadership: Leaders & Their Role in Organizations
Leadership is the action of leading employees to achieve goals. It plays an important role in employee performance and productivity. Learn about how leaders influence employee behavior in this lesson.
6. Mentoring & Networking Relationships & Interpersonal Communication in the Workplace
Communication is vital for maintaining professional relationships. In this lesson, explore how to use communication in mentors and networking, and test your understanding with a brief quiz.
7. Coaching in the Workplace: Definition & Importance
Just like sports, the workplace needs coaches too! This lesson will discuss the definition and importance of effective workplace coaching, including the strategies and behaviors that go along with it.
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