Ch 8: Workplace Collaboration

About This Chapter

This chapter takes a look at various aspects and forms of workplace collaboration. The included lessons focus on ways of improving workplace relationships as well as their importance and various types of workplace teams.

Workplace Collaboration - Chapter Summary

This chapter centers around collaboration in the workplace, examining the various roles of those involved in it as well as relevant terminology and methods of fostering a synergetic work environment. Topics covered include collaboration tools, the negotiation process, and all of the following:

  • Business facilitators
  • Conflict resolution
  • Leadership within organizations
  • Mentoring, networking, and interpersonal communication
  • The significance of coaching in the workplace

Our professional instructors can be accessed for questions by means of the teacher or help tab. You can self-check your understanding of each lesson using interactive practice quizzes that you can take as many times as you want, and if you need a break from the computer, these quizzes can also be printed as worksheets.

7 Lessons in Chapter 8: Workplace Collaboration
Test your knowledge with a 30-question chapter practice test
What Are Collaboration Tools? - Definition & Types

1. What Are Collaboration Tools? - Definition & Types

This lesson will discuss collaboration tools, a broad term used for multiple types of software or services allowing people to work together online. Learn about how these technologies work and review examples of everyday usage.

What is Negotiation? - The Five Steps of the Negotiation Process

2. What is Negotiation? - The Five Steps of the Negotiation Process

Companies have to negotiate in numerous areas of organizational conflict. Negotiation is an open process for two parties to find an acceptable solution to a complicated conflict. There are five steps to the negotiation process.

Types of Work Teams: Functional, Cross-Functional & Self-Directed

3. Types of Work Teams: Functional, Cross-Functional & Self-Directed

Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.

What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods

4. What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods

Conflict resolution is important for all organizations. In this lesson, you will learn what conflict resolution is and some of its techniques and methods.

Leadership: Leaders & Their Role in Organizations

5. Leadership: Leaders & Their Role in Organizations

Leadership is the action of leading employees to achieve goals. It plays an important role in employee performance and productivity. Learn about how leaders influence employee behavior in this lesson.

Mentoring & Networking Relationships & Interpersonal Communication in the Workplace

6. Mentoring & Networking Relationships & Interpersonal Communication in the Workplace

Communication is vital for maintaining professional relationships. In this lesson, explore how to use communication in mentors and networking, and test your understanding with a brief quiz.

Coaching in the Workplace: Definition & Importance

7. Coaching in the Workplace: Definition & Importance

Just like sports, the workplace needs coaches too! This lesson will discuss the definition and importance of effective workplace coaching, including the strategies and behaviors that go along with it.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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