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Ch 5: Workplace Diversity & Multiculturalism

About This Chapter

Use these engaging video lessons to better understand workplace diversity and multiculturalism. In order to test your knowledge, take the quizzes at the end of each lesson and check your answers.

Workplace Diversity & Multiculturalism- Chapter Summary and Learning Objectives

With an increasingly diverse workforce, the issue of how to respect the rights of different groups and cultures becomes essential to the productivity of organizations. These issues are present inside U.S. borders as well as overseas where local laws and practices must be followed. The instructors in this chapter will guide you through video lessons to cover the most essential information about workplace diversity and multiculturalism. The quizzes in each lesson will help you assess your progress as you go through the chapter. The lessons in this chapter will increase your ability to:

  • Recognize the significance of addressing issues that arise in a diverse workplace
  • Relate how HR managers can promote an inclusive work environment
  • State how different ages can be accepted in organizations
  • Illustrate the importance of gender diversity
  • Tell how differing talents and abilities must be included at work
  • Define cross-cultural communication and explain how to use cross-cultural skills
  • Point out the negative impact that prejudice can have in working situations
  • Explore why HR must consider local working conditions when working abroad
  • Identify the Supreme Court decision that impacted the practice of religion at work

Video Objective
What is Workforce Diversity? - Definition & Issues Evaluate the issues related to workplace diversity and why these issues are significant.
Role of HR in Promoting Workplace Diversity & Inclusion Illustrate the ways in which HR managers can promote diversity in the workplace.
Age Diversity in the Workplace: Definition, Trends & Examples Explain how businesses must accept all ages in the workplace and how they must adjust to the aging population.
Gender Diversity in the Workplace: Definition, Trends & Examples Measure how gender diversity can improve the bottom line of a company as it introduces different perspectives.
Ability and Disability Diversity in the Workplace: Definition, Trends & Examples Assess how companies must accept the different abilities of their employers to be competitive in the market.
Cultural Standards & Values in the Workplace: Knowledge & Application Connect the ways cross-cultural skills can be used at work.
Cross-Cultural Communication: Definition, Strategies & Examples Distinguish how solid communication between cultures is important and why employees must understand the factors that impact cross-cultural communication.
Prejudice & Ethnocentrism in Organizations Calculate how prejudice damages work environments and hurts businesses.
HR Management: Considerations for Local Labor Conditions Anticipate how HR must consider the local laws and practices when working internationally.
Trans World Airlines, Inc. v. Hardison Case Study Analyze this Supreme Court case and its decision in favor or protecting employees' religious needs at work.

6 Lessons in Chapter 5: Workplace Diversity & Multiculturalism
Test your knowledge with a 30-question chapter practice test
Role of HR in Promoting Workplace Diversity & Inclusion

1. Role of HR in Promoting Workplace Diversity & Inclusion

In this lesson, we'll examine the definition of diversity and inclusion in the workforce. We'll also discuss methods HR (human resources) may use to promote diversity and inclusion in the workplace.

Cultural Standards & Values in the Workplace: Knowledge & Application

2. Cultural Standards & Values in the Workplace: Knowledge & Application

This lesson defines culture and cultural standards and explains cultural standards and values in the workplace, including knowledge and importance of cross-cultural skills.

Cross-Cultural Communication: Definition, Strategies & Examples

3. Cross-Cultural Communication: Definition, Strategies & Examples

Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.

Prejudice & Ethnocentrism in Organizations

4. Prejudice & Ethnocentrism in Organizations

Prejudice is also known as a prejudgment and consists of thoughts and feelings regarding a specific group. This type of behavior can be detrimental to an organization's overall success.

HR Management: Considerations for Local Labor Conditions

5. HR Management: Considerations for Local Labor Conditions

This lesson explains how to analyze local labor conditions and the role of human resource management as it relates to labor considerations. Some of the major considerations include employment laws, international employment laws and regulations.

Trans World Airlines, Inc. v. Hardison Case Study

6. Trans World Airlines, Inc. v. Hardison Case Study

The U.S. Supreme Court decided its first Title VII religious discrimination case in Trans World Airlines, Inc. v. Hardison. This lesson explores the case background, court decisions, and the implications of religious accommodations under Title VII.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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