About This Chapter
Workplace Diversity & Multiculturalism- Chapter Summary and Learning Objectives
With an increasingly diverse workforce, the issue of how to respect the rights of different groups and cultures becomes essential to the productivity of organizations. These issues are present inside U.S. borders as well as overseas where local laws and practices must be followed. The instructors in this chapter will guide you through video lessons to cover the most essential information about workplace diversity and multiculturalism. The quizzes in each lesson will help you assess your progress as you go through the chapter. The lessons in this chapter will increase your ability to:
- Recognize the significance of addressing issues that arise in a diverse workplace
- Relate how HR managers can promote an inclusive work environment
- State how different ages can be accepted in organizations
- Illustrate the importance of gender diversity
- Tell how differing talents and abilities must be included at work
- Define cross-cultural communication and explain how to use cross-cultural skills
- Point out the negative impact that prejudice can have in working situations
- Explore why HR must consider local working conditions when working abroad
- Identify the Supreme Court decision that impacted the practice of religion at work
|What is Workforce Diversity? - Definition & Issues||Evaluate the issues related to workplace diversity and why these issues are significant.|
|Role of HR in Promoting Workplace Diversity & Inclusion||Illustrate the ways in which HR managers can promote diversity in the workplace.|
|Age Diversity in the Workplace: Definition, Trends & Examples||Explain how businesses must accept all ages in the workplace and how they must adjust to the aging population.|
|Gender Diversity in the Workplace: Definition, Trends & Examples||Measure how gender diversity can improve the bottom line of a company as it introduces different perspectives.|
|Ability and Disability Diversity in the Workplace: Definition, Trends & Examples||Assess how companies must accept the different abilities of their employers to be competitive in the market.|
|Cultural Standards & Values in the Workplace: Knowledge & Application||Connect the ways cross-cultural skills can be used at work.|
|Cross-Cultural Communication: Definition, Strategies & Examples||Distinguish how solid communication between cultures is important and why employees must understand the factors that impact cross-cultural communication.|
|Prejudice & Ethnocentrism in Organizations||Calculate how prejudice damages work environments and hurts businesses.|
|HR Management: Considerations for Local Labor Conditions||Anticipate how HR must consider the local laws and practices when working internationally.|
|Trans World Airlines, Inc. v. Hardison Case Study||Analyze this Supreme Court case and its decision in favor or protecting employees' religious needs at work.|
1. Role of HR in Promoting Workplace Diversity & Inclusion
In this lesson, we'll examine the definition of diversity and inclusion in the workforce. We'll also discuss methods HR (human resources) may use to promote diversity and inclusion in the workplace.
2. Cultural Standards & Values in the Workplace: Knowledge & Application
This lesson defines culture and cultural standards and explains cultural standards and values in the workplace, including knowledge and importance of cross-cultural skills.
3. Cross-Cultural Communication: Definition, Strategies & Examples
Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.
4. Prejudice & Ethnocentrism in Organizations
Prejudice is also known as a prejudgment and consists of thoughts and feelings regarding a specific group. This type of behavior can be detrimental to an organization's overall success.
5. HR Management: Considerations for Local Labor Conditions
This lesson explains how to analyze local labor conditions and the role of human resource management as it relates to labor considerations. Some of the major considerations include employment laws, international employment laws and regulations.
6. Trans World Airlines, Inc. v. Hardison Case Study
The U.S. Supreme Court decided its first Title VII religious discrimination case in Trans World Airlines, Inc. v. Hardison. This lesson explores the case background, court decisions, and the implications of religious accommodations under Title VII.
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Other chapters within the Business 306: Strategic Human Resources Management course
- Strategic Human Resource Management
- Human Resource Management Theory
- Employment Law & Rights of Employees
- Equal Employment Opportunity
- Recruiting & Selecting Employees
- Employee Benefits & Compensation
- Collective Bargaining & Unions
- Organizational Training Programs
- Employee Motivation Theory
- Performance Management
- Employee Value & Competitive Advantage
- Human Resource Management Around the World
- Human Resource Metrics & Measurement
- Required Assignments for Business 306
- Studying for Business 306