Copyright

Ch 20: Workplace Training & Education

About This Chapter

Before you sit for an important exam, review workplace training and education with help from this informative chapter. In a selection of mobile-friendly lessons, our instructors outline the topics you'll need to know to do well on test day.

Workplace Training & Education - Chapter Summary

Use this helpful chapter to review workplace education and training. You'll take a look at topics such as the importance of employee training and the different types of employee training programs. Once you complete these lessons, you should be able to:

  • Detail methods used for employee training
  • Asess the training needs of an organization
  • Describe evaluation techniques and metrics for training programs
  • Differentiate between the different kinds of workplace harassment
  • Outline the employee harassment complaint procedure
  • Discuss ways employees can prevent sexual harassment
  • Explain trends in workplace violence and how they impact human resources

Work at your own pace through the chapter, and study as little or as much as you need. The chapter resources are mobile friendly and can be accessed 24 hours a day. To ensure you're ready to take a test or move on to new topics, we've also included lesson quizzes and a chapter test for self assessment.

8 Lessons in Chapter 20: Workplace Training & Education
Test your knowledge with a 30-question chapter practice test
What Is Employee Training? - Benefits, Effects & Importance

1. What Is Employee Training? - Benefits, Effects & Importance

In this lesson we will review several aspects of employee training. We will discover the value and benefits of employee training, as well as review the different types of employee training and key issues in providing training in the workplace. Finally, we will discuss ways managers can support training in the workplace.

Types of Employee Training Programs

2. Types of Employee Training Programs

There are several types of employee training programs. Employees may receive basic literacy training, interpersonal skills training, technical training, problem-solving training and diversity or sensitivity training. Each type of training targets a different facet of an organization's overall culture and performance.

Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

3. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

There are several different types of training methods used to acclimate an employee to a new job or even to a new position within his current organization. In this lesson, we'll discuss several different methods, including on-the-job training, job rotation and job mentoring.

Assessing Training Needs of an Organization

4. Assessing Training Needs of an Organization

This lesson discusses the process of assessing the training needs of an organization, which begins with looking at what is presently being done there and comparing that to what needs to be done. New training plans can then be put into place, making it possible for managers to solve problems.

Training Programs: Evaluation Techniques & Metrics

5. Training Programs: Evaluation Techniques & Metrics

Almost as important as training itself, evaluation of training courses provide insight into the success and retention of information of a training session. Several evaluation techniques should be utilized and they should be compared to measurable metrics.

Types of Workplace Harassment: Verbal, Nonverbal, Physical & Visual

6. Types of Workplace Harassment: Verbal, Nonverbal, Physical & Visual

Conduct constituting workplace sexual harassment can come in various forms. In this lesson, you'll learn about verbal, nonverbal, physical and visual forms of workplace sexual harassment. A short quiz follows.

Harassment Complaint Procedure for Employees

7. Harassment Complaint Procedure for Employees

Many organizations will have policies in place to address sexual harassment and what victims can do. In this lesson, you'll learn the general procedures to follow to report sexual harassment to your employer.

Workplace Violence: Trends and Impact on Human Resources

8. Workplace Violence: Trends and Impact on Human Resources

The workplace can be a dangerous place, and many workers are victimized by violence while on the job every year. In this lesson, you'll learn about violence in the workplace and steps that HR can take to reduce it.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Support