About This Chapter
Who's it for?
Anyone who needs help understanding material from technical writing will benefit from taking this course. You will be able to grasp the subject matter faster, retain critical knowledge longer and earn better grades. You're in the right place if you:
- Have fallen behind in understanding how to select the right tone for a message or structure and organize a message.
- Need an efficient way to learn how to write technical documents.
- Learn best with engaging auditory and visual tools.
- Struggle with learning disabilities or learning differences, including autism and ADHD.
- Experience difficulty understanding your teachers.
- Missed class time and need to catch up.
- Can't access extra English learning resources at school.
How it works:
- Start at the beginning, or identify the topics that you need help with.
- Watch and learn from fun videos, reviewing as needed.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Submit questions to one of our instructors for personalized support if you need extra help.
- Verify you're ready by completing the Writing Technical Documents chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the Writing Technical Documents chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any relevant question. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students will review:
In this chapter, you'll learn the answer to questions including:
- How do I connect with my audience through writing?
- How do I choose the right tone and voice for my message?
- What are the best words for my message?
- How can I avoid discriminatory language in my communication?
- How do I use active verbs and active voice in my business communications?
- What are the guidelines for creating effective sentences in business communication?
- How can I create strong and coherent paragraphs in my business communications?
- What are the rules for structuring and organizing my message?
- How should I visually present my message?
- What are the defining features of parallel sentences?
1. Connecting With Your Audience Through Writing
Connecting with your audience through writing is a necessity in the work place in order to garner the needed response. Investigating the audience's background and enabling certain steps will position your message to deliver the greatest impact.
2. Understanding the Tone and Voice of Your Message
Understanding the tone and voice of your message is critical to the overall presentation of your written communication. In business, the overall tone should be professional and courteous regardless of whether the message is positive or negative.
3. Selecting the Best Words for Your Message
Workplace communication depends upon delivering messages effectively through the use of professional writing. It is critical to understand how to select the best words for your message.
4. Using Active Verbs and Active Voice in Business Communication
The use of active verbs and an active voice in business writing will allow you to create communication that is clear, direct and easy to understand. Passive voice should be avoided as it can cause confusion and misunderstanding in your messages.
5. Writing Effective Sentences for Business Communication
Business writing hinges on the ability to craft well-developed sentences. Learn about four different types of sentence structures that can be used to build a professional, well-received message.
6. Crafting Strong and Coherent Paragraphs in Business Communication
Employers view the ability to write effectively as a necessary skill. Crafting strong and coherent paragraphs in business communications allows a message to reach the intended receiver effectively.
7. Structuring and Organizing Your Message
In order to build an effective business message, it is important to structure your communication so that the receiver understands the flow of ideas. This lesson explains six different formats to consider when writing your message.
8. Visual Design of Your Message: Consistency, Balance, Restraint & Detail
The visual design of your message is critical to the successful delivery of your ideas. Consistency, balance, restraint and detail are the four key areas that need to be addressed to allow a professional impression of your work.
9. Parallelism: How to Write and Identify Parallel Sentences
Sentences that aren't parallel sound funny, even if they look perfectly correct at first glance. Learn what makes a sentence parallel, how to revise a sentence to make it parallel, and how to write beautiful, balanced sentences of your own.
10. Examples of Parallel Structure in Technical Writing
It is important to use parallel structure in order to create clear and concise technical writing. This video defines parallel structure, provides examples of correct and incorrect parallel structure, and shows how parallel structure might look in different forms of technical writing.
11. Using Nondiscriminatory Language in Business Communication
In this lesson, you'll learn the importance of avoiding discriminatory language in business communication. We will look at why it is essential to use the correct word choices when discussing gender, age, disability, ethnicity and sexual orientation.
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Other chapters within the Technical Writing: Help and Review course
- Introduction to Technical Writing: Help and Review
- Prewriting for Technical Documents: Help and Review
- Technical Editing & Rewriting: Help and Review
- Elements of Technical Documents: Help and Review
- Usability Testing & Technical Writing: Help and Review
- Informal Technical Reports: Help and Review
- Formal Technical Reports: Help and Review
- Business Reports for Technical Writing: Help and Review
- Technical Correspondence: Help and Review
- Technical Resumes & Cover Letters: Help and Review
- Technical Instructions: Help and Review
- Writing Technical Manuals: Help and Review
- Writing Proposals: Help and Review
- Language & Style
- Language in Context