About This Chapter
Written Communication for Pharmacists - Chapter Summary
Any pharmacist who wishes to improve his or her written communication skills can watch the video lessons in this chapter to learn about key written communication topics. Pharmacists can get overviews of concepts related to written communication and review ways in which they can implement these concepts in their jobs. These lessons go over topics such as:
- Types of written communication
- How to determine the purpose of a message
- Adapting a message based on the audience
- Tone and voice in a message
- Using nondiscriminatory language
Every lesson contains a quiz that pharmacists can use to see how well they have understood the main points on each topic. Once pharmacists have completed the entire chapter, they can also take the chapter exam to assess themselves on the chapter's most significant points.
How It Helps
- Emphasizes purpose: By learning how to construct the purpose of their message, pharmacists can better improve their written communication skills.
- Analyzes audiences: Pharmacists can learn the best ways to analyze their audiences and adjust their message accordingly.
- Explains processes: These video lessons will help pharmacists understand and utilize the processes needed to communicate in writing effectively.
After utilizing these lessons, pharmacists will be able to:
- Understand the definition and types of written communication
- Identify and clarify the purpose of their message
- Adapt their message based on their audience
- Use the correct tone and voice in their communications
- Ensure that their writing is accurate and free of spelling and grammatical errors
- Understand the importance of avoiding discriminatory language
1. What Is Written Communication in Business? - Definition, Types & Examples
In this lesson, we'll discuss what written communication is and some advantages and disadvantages of using it. We'll also discuss the skills you'll need to become an effective writer.
2. Determining the Purpose of Your Message: Inform, Persuade & Good Will
Determining the purpose of your message is the first step in deciding what you want to say and how you want to say it. It is essential to choose whether to inform, persuade or offer goodwill via a message in the workplace.
3. Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy
In order for a message to be effective, it has to be impactful, clear and relatable to an audience. Learn about some key steps to analyzing an audience in order to identity the correct way to deliver and write a message.
4. Understanding the Tone and Voice of Your Message
Understanding the tone and voice of your message is critical to the overall presentation of your written communication. In business, the overall tone should be professional and courteous regardless of whether the message is positive or negative.
5. Proofreading Your Message for Spelling, Grammar, Accuracy & Clarity
One of the final stages of completing a business message is to proofread the communication for spelling, grammar, accuracy and clarity by completing different review options. Learn how to proofread in this lesson.
6. Practical Application: Proofreading Messages for Spelling, Grammar, Accuracy & Clarity
How skilled are you with writing? Do you want to test your abilities? Here you will be given a chance to practice your proofreading skills by correcting a given text.
7. Using Nondiscriminatory Language in Business Communication
In this lesson, you'll learn the importance of avoiding discriminatory language in business communication. We will look at why it is essential to use the correct word choices when discussing gender, age, disability, ethnicity and sexual orientation.
Earning College Credit
Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.
To learn more, visit our Earning Credit Page
Transferring credit to the school of your choice
Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.
Other chapters within the Communication Skills for Pharmacists course