Arcade Game Technician: Job Description, Duties and Requirements

Sep 22, 2019

Aspiring arcade game technicians need a certificate in electronic equipment technology and a valid driver's license. They need strong finger, hand and arm dexterity, and a solid knowledge of hand tools and circuitry boards. Candidates for this job should also be able to lift heavy objects.

Essential Information

Arcade game technicians provide mechanical and electronic services to coin-operated video games. They clean and transport the units and must make detailed diagnostics and reports. While there are no specific training requirements, a certificate in electronic equipment technology is generally necessary for this career. Technicians must also be able to lift and transport heavy machines.

Required Education Certificate in electronic equipment technology
Additional Requirements Driver's license, ability to lift heavy objects
Projected Job Growth (2018-2028) 0% for all coin, vending, and amusement machine services and repairers*
Average Annual Salary (2018) $34,560 for all coin, vending, and amusement machine services and repairers*

Source: *U.S. Bureau of Labor Statistics

Job Description for an Arcade Game Technician

Technicians must be able to install, maintain and repair both mechanical and circuitry issues in arcade game machines. This involves transporting machines and assembling them by using meters, electrical parts, hand tools and soldering irons. Arcade game technicians use manuals and wiring diagrams to keep machines in proper order and carry out various diagnostic tests. They need to be able to readily identify the most common problems with components like controls and audio systems.

Technicians need to have a solid understanding of relevant safety procedures and be able to lift heavy objects. Most positions require a driver's license, because transportation of the units is commonly necessary.

Duties

The technician must keep good records of every installation and repair, along with the associated monetary transactions. On a daily basis, an arcade game technician may deal with minor malfunctions as well as major ones, and he or she inspects machines to prevent such common difficulties as jams in the coin slot. Technicians also conduct tests on the machines and order replacement parts.

Requirements

Technicians require customer service and communication skills, since they will be working in varied places of business with machines owned by different people. Mathematics up through calculus and proficiency with tools is also needed. The position requires significant arm, hand and finger dexterity, coordination, near vision and control precision. Critical thinking, operations monitoring and decision making are also important skills.

Because of the mathematical and electronic knowledge needed to do the job, it is important that arcade game technicians have at least a trade school education in these areas. Education in the field is usually more general than working with arcade games. An electronic equipment technology program also trains students to work on vending machines, automated teller machines and slot machines, although students may specialize before completing such a program.

Key to working in this field is an understanding of the workings of the microprocessor, including decimal, binary and hexadecimal conversions. Technicians must also understand the communication of input and output, reset procedures and the use of troubleshooting and malfunction codes.

According to the U.S. Bureau of Labor Statistics (BLS), the projected employment growth for coin, vending and amusement machine servicers and repairers, which would include arcade game technicians, is projected to show little or no change between 2018-2028. The BLS reported in May 2018 that the average annual salary for this group was $34,560.

Arcade game technicians are responsible for the installation and maintenance of arcade games, and this requires performing repairs on the machines when needed. Certificate programs in electronic equipment technology will help them become familiar with the various electrical parts, meters and soldering irons they'll need to know. The projected decline in jobs, as reported by the BLS, should be taken into account when considering employment in this field.

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