Associate of Information Services: Degree Overview

Oct 21, 2019

An associate's degree program in information services, more commonly referred to as information technology (IT), is designed for students who plan on entering careers that require skills in the areas of computer security, technical support and customer service.

Essential Information

Graduates of an associate of information service program can work in many industries, including retail, manufacturing, service and health care, performing a variety of essential tasks. This program is a 2-year course of study for individuals who hold at least a high school diploma or its equivalent. Students can attain the skills required to perform a variety of professional tasks that include repairing and installing software, maintaining security systems for networks and assisting customers with PC-based problems.

Since the IT associate's degree program curriculum is full of disciplines that are mathematically and technologically demanding, prospective students may consider taking a rigorous slate of high school courses in the natural sciences, physical sciences and mathematics. Prospective students may also benefit by taking computing and technological courses that expose them to basic web applications and computer software.

Associate's Degree Programs in Information Technology

Program specializations include network security and computer support. In addition to electives and general education courses, students are required to take core courses in areas such as:

  • Local area networks
  • Microcomputing
  • Web publishing
  • Programming
  • Network security
  • Systems analysis

Popular Career Options

Graduates of information technology programs can go on to hold a variety of specialized positions related to computer support. This can include job titles such as:

  • Technical support analyst
  • Help desk technician
  • Internet technician

According to the U.S. Bureau of Labor Statistics (BLS), computer user support specialists, which would include help desk technicians, could see employment grow by 11% from 2018 to 2028 ( Over the same period, computer systems analysts could experience 9% growth, the BLS says. Salary information provided by the BLS shows that computer user support specialists earned a mean annual salary of $55,050 and computer systems analysts earned mean wages of $93,610 as of May 2018.

Continuing Education

Although an associate's degree may be sufficient for some entry-level positions in IT, individuals planning on careers as analysts and network administrators may need to consider pursuing a 4-year degree. This option may be particularly attractive to graduates of the associate's degree program in IT, since they may be able to apply associate's level credits to the attainment of a bachelor's degree in an IT-related field. Relevant bachelor's degree programs may be available in information science and technology, information technology and computer science.

An associate's degree in information services can prepare students for work in IT fields. Coursework typically includes programming and network security.

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