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Associate of Science (AS): Computer System Support Degree Overview

Associate of Science (AS) programs in computer systems support provide the knowledge and technical skills students need to provide professional, solution-driven computer repairs and maintenance.

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Essential Information

These AS programs provide training in computer information systems and computer information administration. Specialization options include computer systems specialist and computer support. Some degree programs prepare graduates to pursue certification from various computer product vendors. Applicants must have a high school diploma or GED.


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Associate of Science in Computer Systems Support

Students in these programs learn about the installation, maintenance and repair of computer hardware, software and systems. They develop the technical computer expertise and analytical problem-solving skills necessary to maintain computer systems.

These programs offer a number of technical courses that cover various applications and operating systems. Courses such as web design, technical writing, and computer programming may be offered to support the well-rounded development of future professionals. Other classes might include:

  • Integrated software applications
  • Computer operating systems and applications
  • Computer hardware and software
  • Information security
  • Networking technology
  • Database structures

Popular Career Options

Graduates of computer system support programs can gain employment in a variety of settings where the troubleshooting, installation, maintenance and repair is required for a business to successfully operate. Some job titles include:

  • Help desk associate
  • Computer systems support specialist
  • Customer service representative

Employment Outlook and Salary Information

Computer user support specialist employment growth is estimated to be 13% over the decade spanning 2014 through 2024, reports the U.S. Bureau of Labor Statistics (www.bls.gov). Median annual earnings in May 2015 were $48,620, with the bottom 10% making $28,990 or less and the top 10% earning $81,260 or more.

Continuing Education

Graduates interested in advancing their career prospects and their knowledge of computer systems could go on to enroll in bachelor's degree programs in fields like computer science or information technology, where they can choose specialization areas in subjects such as administration, software engineering, programming or database systems. Master's and doctoral degree programs are also available in subjects like computer science and information technology.

Additionally, some associate's degree programs prepare students for certification in specialties such as C++ and Java programming. Certification is typically available through product vendors and can help professionals prove their competency in the field to employers.

Overall, by earning an AS in Computer Systems Support, students develop the technological problem-solving skills they need for entry-level information technology careers or more advanced studies in related subjects.

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