The courses most often included within a two-year associate's degree program in hotel and casino management cover basic management principles, as well as specific skills related to the resort and gaming industries, such as sports games operations. Students are provided with a strong conceptual and technical understanding of the field that prepares them for future leadership opportunities. Internships at a resort or casino may also be offered. In addition to an associate's degree, voluntary national certification in front desk service or hospitality accounting, and state licensure for casino employees, may be pursued afterward. Knowledge of basic computer applications, high school mathematics, and the English language are required for these programs.
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Associate's Degree in Hotel and Casino Management
Students in this program learn how to serve the needs of guests by providing stellar front desk service, hotel security and facilities management services. They also learn the key management and business skills necessary to keep such large-scale operations running properly, including hospitality management, human resources training, surveillance, dealing card games, and hospitality accounting skills. Formal classwork commonly includes:
- Front desk operations
- Hospitality management
- Hospitality finances and accounting
- Safety and sanitation regulations
- Human resources and training
- Casino surveillance
Employment Outlook and Career Info
According to the U.S. Bureau of Labor Statistics, lodging managers (which includes managers of hotels and resorts) held over 48,400 jobs in 2014 and earned a mean annual salary of $57,810 as of 2015 (www.bls.gov). Gaming service workers held about 131,900 jobs in the country at the same time, and about 3,950 of those professionals were gaming managers at casinos. The average annual wage for gaming managers in 2015 was $77,770.
Continuing Education Options
Graduates of an associate's degree program in resort and casino management can sit for voluntary national certification from the Educational Institute of the American Hotel and Lodging Association. This association offers certification in front desk operations and hospitality accounting. Gaming service workers employed by casinos may also be required to earn licensure from a state regulatory agency or committee.
An Associate's Degree in Hotel and Casino Management teaches students the necessary business, management, and customer service skills for positions in resorts and casinos through courses and internships.