Become a Hotelkeeper: Education and Career Information

Learn how to become a hotelkeeper. Research the education requirements, training information and experience required for starting a career in the hospitality management field. View article »

View 10 Popular Schools »

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

94% college-bound high school students
…said it was important to communicate with colleges during the search process. (Source: Noel-Levitz 2012 trend study)

Select a school or program

View More Schools
Show Me Schools
  • 0:02 Should I Become a Hotelkeeper?
  • 0:41 Career Requirements
  • 1:30 Step 1: Earn a Degree
  • 2:39 Step 2: Obtain Certification
  • 3:15 Step 3: Gain Experience

Find the perfect school

Video Transcript

Should I Become a Hotelkeeper?

As a hotelkeeper, who might also be referred to as a lodging manager, you'll ensure the profitability and smooth functioning of daily hotel operations. The duties and requirements vary based on a hotel's size and level of service, but typically, you'll be responsible for a variety of tasks, including providing customer service, managing hotel staff and training new employees. This job can be stressful at times, as you try to keep both customers and investors happy. To meet the needs of the establishment, you could work nights, weekends, and holidays. You might also be on call.

Career Requirements

For some positions, only a high school diploma is necessary; however, many employers require an associate's or bachelor's degree in hospitality or hotel management. Certification is available, but not typically mandatory. Hotelkeepers should typically have 1-5 years of experience. Hotelkeepers must have excellent customer service and interpersonal skills. Leadership, problem-solving, organizational, and listening skills are also important. Experience with Microsoft Word and Excel, point of sale software and hotel reservation system software may be useful. Hotelkeepers may use credit card processing machines and telephone switching systems. According to the U.S. Bureau of Labor Statistics in 2015, lodging managers made an average of $49,720 per year.

Step 1: Earn a Degree

For some small hotels offering limited services, it's possible to obtain a management position through work experience alone. However, larger, full-service hotels, resorts, and lodges typically require management staff to have earned a college degree in a relevant field, such as hospitality or hotel management.

Many colleges, universities, and trade and vocational schools around the country offer associate and bachelor's degree programs in hospitality management. These programs teach students how to successfully operate hotels, resorts, and restaurants with courses in economics, events planning, sales, marketing, hospitality law, and business communications. Associate's degrees, which are typically required by smaller hotels, take about two years to earn, while bachelor's degrees can be earned in about four years.

Gain practical experience while earning a degree. Many hospitality and hotel management programs offer the chance for students to gain hands-on experience through internships, cooperative experiences and practicums. Student should take advantage of these opportunities to hone key skills and become familiar with common computer programs.

Find schools that offer these popular programs

  • Agriculture
  • Architecture
  • Biological and Biomedical Sciences
  • Business
  • Communications and Journalism
  • Computer Sciences
  • Culinary Arts and Personal Services
  • Education
  • Engineering
  • Legal
  • Liberal Arts and Humanities
  • Mechanic and Repair Technologies
  • Medical and Health Professions
  • Physical Sciences
  • Psychology
  • Transportation and Distribution
  • Visual and Performing Arts

Step 2: Obtain Certification

Obtaining voluntary certification allows a potential hotelkeeper to exhibit his or her qualifications and experience to potential employers. Various options for certification exist. One such option is the Certified Hotel Administrator (CHA) designation, which is available from the American Hotel and Lodging Educational Institute (AHLEI). A candidate may qualify to take the certification exam with experience or a combination of education and experience. Certified individuals must seek recertification every five years to maintain the credential.

Step 3: Gain Experience

Several years of experience is generally required to obtain a position as a hotelkeeper. Aspiring hotelkeepers may begin their employment within a hotel in a number of different positions. They may work behind the front desk, taking reservations, and assisting guests, or within a hotel restaurant. They may find employment providing support for hotelkeepers as assistant managers. After becoming familiar with the industry and building a resume with experience, they're considered eligible for hotelkeeper positions.

With a degree and certification, a hotelkeeper may be a candidate for a management or regional management position within a hospitality company. With smaller, independently owned hotels experience may be the only requirement, but a degree and certification makes an aspiring manager more appealing for promotional opportunities

Join a professional organization. Hotelkeepers may find valuable membership benefits from organizations devoted to the hospitality field. Perks of membership may include access to industry publications, continuing education, and networking opportunities.

To recap, hotelkeepers, or lodge managers, can earn an average median salary of $49,720 according to the BLS in 2015. It's best to earn an associate or bachelor's degree in hotel management or hospitality before seeking certification and employment.

Next: View Schools

What is your highest level of education?

Some College
Complete your degree or find the graduate program that's right for you.
High School Diploma
Explore schools that offer bachelor and associate degrees.
Still in High School
Earn your diploma or GED. Plan your undergraduate education.

Schools you may like:

Popular Schools

The listings below may include sponsored content but are popular choices among our users.

    • BA: Criminal Justice
    • BA: Criminal Justice - Criminalistics
    • BA: Liberal Studies
    • BA: Psychology
    • BA: Psychology - General
    • BS: Computer Science
    • AA: Criminal Justice
    • AA: Liberal Arts
    • AA: Business Administration
    • AA: Information Technology
    • AA: Cybersecurity

    What is your highest level of education completed?

  • What is your highest level of education?

    • Master of Science in Nursing - Doctor of Nursing Practice Path, Executive Leader Specialization
    • Doctor of Nursing Practice
    • Master of Science in Nursing - Doctor of Nursing Practice Path
    • Master of Science in Legal Studies
    • MS in Psychology
    • MBA
    • Master of Public Health
    • MBA - Human Resources
    • MBA - Health Care Management
    • BS in Liberal Studies
    • BS in Business Administration
    • Bachelor of Science in Business Administration, Investment Career Focus Area
    • BS in Liberal Studies Leadership
    • BS in Nutrition Science
    • BSFIN in Accelerated MS Finance
    • AAS in Business Administration - Business
    • AAS in Legal Support and Services
    • AAS in Business Administration
    • AAS in Business Administration - Food & Hotel Management
    • AAS in Business Admin-Office Management
    • AAS in Criminal Justice
    • Medical Office Administration Certificate
    • Human Services Certificates in Child and Family Services
    • Pathway to Paralegal Postbaccalaureate Certificate
    • Medical Billing and Coding Certificate
    • Family Nurse Practitioner Graduate Certificate
    • Executive Leader Graduate Certificate

    What is your highest level of education completed?

    • MSHS Medical Laboratory Sciences
    • MSHS in Immunohematology and Biotechnology
    • MSHS in Molecular Diagnostic Sciences
    • MSHS in Translational Microbiology
    • MA in Education and Human Development in Secondary Special Education and Transition Services
    • MA in Education and Human Development in Special Education for Culturally and Linguistically Diverse Learners
    • BSHS in Clinical Operations and Healthcare Management
    • BSHS in Medical Laboratory Sciences
    • BSHS in Biomedical Informatics

    What is your highest level of education?

    • Transitional Doctorate of Physical Therapy
    • MBA in Health Care Management
    • MBA in Finance/Accounting
    • MBA in General
    • MS in Healthcare Administration
    • MA in Financial Crime and Compliance Management
    • MS in Data Science: Social Science Analytics
    • BS in Cybersecurity - Network Forensics and Intrusion Investigation
    • RN to BSN
    • BS in Cybersecurity - Cybercrime and Fraud Investigation
    • BS in Cybersecurity - Information Assurance
    • Bachelor of Science in Fraud and Financial Crime Investigation
    • BS in Fraud and Financial Crime Investigation - Financial Investigation

    What is your highest level of education completed?

    • MA in Communication
    • Master of Liberal Arts
    • MA in Science Writing
    • MS in Applied Economics
    • MS in Geographic Information Systems
    • MS in Bioinformatics

    What is your highest level of education?

    • Doctor of Business Administration - Management
    • Doctor of Nursing Practice (DNP)
    • EdD in Organizational Leadership - Health Care Administration
    • EdD in Organizational Leadership - Special Education
    • Ph.D. in General Psychology - Cognition and Instruction
    • Ph.D. in General Psychology - Industrial and Organizational Psychology
    • M.S. Psychology with an Emphasis in Gerontology
    • M.S. in Psychology with an Emphasis in Human Factors
    • MA in Curriculum and Instruction
    • MS in Criminal Justice: Legal Studies
    • MS in Psychology: General Psychology
    • M.A. in Communication with an Emphasis in Education
    • Bachelor of Science in Business for Secondary Education
    • BS in Psychology
    • B.S. in Psychology with an Emphasis in Performance and Sports Psychology
    • Bachelor of Science in Elementary Education
    • BS in Early Childhood
    • BS in Elementary Education / Special Education (Dual Major)

    What is your highest level of education?

    • Master of Arts in Strategic Communication
    • Master of Arts in Strategic Communication - Advocacy and Social Impact Concentration
    • Master of Arts in Economics
    • Master of Public Administration and Policy
    • Master of Science in Agile Project Management
    • Master of Science in Healthcare Management

    What is your highest level of education?

    • Master of Professional Studies in Cybersecurity Management
    • Master of Professional Studies in Information Technology Management

    What is your highest level of education completed?

    • Master of Science in Finance
    • Masters of Professional Studies in Technology Management
    • Master of Professional Studies in Real Estate

    What is your highest level of education completed?

Find your perfect school

What is your highest level of education?