Courses in business office management delve into human resources, business communication, consumer rights, and basic management principles. While certificate and associate's degree programs may provide sufficient training, bachelor's degree programs in business administration may be a preferred option for those interested in advanced studies pertaining to management of a business office.
Some core concepts covered in these programs include:
- Traditional office practices
- Meeting procedures
- The challenges of an office network system and its technology
- Management of human resources
- Workplace conflict
List of Common Courses
Introduction to Business Course
This introductory course offers an overview of the business industry for individuals looking to enter the field. Students gain knowledge in a variety of areas, including economics, marketing and finance. On top of the business aspect, the course also provides information on several areas of management and human resources. Basic terminology is also discussed in the course.
Principles of Management Accounting Course
Due to the wide range of topics covered in the program, most classes only offer a broad overview of the subject at hand. This required accounting course touches on basic principles and skills necessary for an office manager to have success. Specific discussions include information on the accounting cycle, proper procedures for successful operation of a business, financial reporting and more.
Business Communication Course
Effective communication is a necessity for success in almost any profession, but those in management roles must learn how to communicate and correspond with several different people through a variety of methods. This course focuses on written, oral and nonverbal communication through a number of techniques in order to build confidence.
Leadership and Management Course
Students in this course learn about different leadership approaches, as well as specific duties of the manager. These duties may include planning the operations of the business, supervising employee behavior, staffing and motivating team members, and enforcing policies and formal procedures.
Business Law Course
This course introduces students to basic U.S. laws that may be applicable to an office management situation. Relevant topics include corporations, business associations, partnerships, estates, and more.