Business Operations Manager: Job Description and Requirements

Learn about the education and preparation needed to become a business operations manager. Get a quick view of the requirements as well as details about degree programs, job duties, and certification to find out if this is the career for you.

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Business operations managers oversee daily operations of a business to ensure goals are achieved. They participate in personnel matters, general administration, and business planning. A bachelor's degree in business or a related field is typically required.

Essential Information

Business operations managers supervise and coordinate the affairs of companies and other organizations. They may handle duties ranging from training new hires to preparing department initiatives. These professionals have at least a bachelor's degree in business administration or a related business field, such as finance or accounting.

Required Education Bachelor's degree in business-related field
Other Requirements Strong leadership skills and ability to perform a wide range of duties
Projected Job Growth (2018-2028)* 7% for all general and operations managers
Median Salary (2018)* $100,930 for all general and operations managers

Source: *U.S. Bureau of Labor Statistics

Job Description of a Business Operations Manager

Business operations managers plan and organize the activities of businesses, government agencies, and non-profit organizations. Depending on the organization, business operations managers may be responsible for overseeing a variety of departments from human resources to accounts payable. Job duties may include coordinating educational assignments for staff, reviewing budgetary information, interpreting financial data, monitoring expense reports, and performing cost-benefit analysis on internal programs.

Business Operations Manager Requirements

Most employers require business operations managers to hold a bachelor's degree in business administration, business management or accounting. These programs may cover topics including statistics and mathematical models. Additionally, most programs utilize seminar-type classes to emphasize soft skills like leadership and relationship building. Courses in organizational behavior and consumer psychology may also help prepare students for a career in business operations management.

Advanced Degrees

Some employers may require a Master of Science in Finance or Master of Business Administration. These advanced degree programs generally take one to two years to complete and may explore concepts from strategy to accounting principles. Students may choose specific classes to cater their education towards a particular industry, like healthcare or telecommunications.

Voluntary Certification

Earning voluntary certifications, like the Certified Manager (CM) credential designated by the Institute of Certified Professional Managers (ICPM), may help prospective candidates to be more competitive in the job market ( Qualifying for the CM designation requires accruing points based on education and experience. Once candidates have passed the certification exam, they must continue their education through ICPM-approved activities, like webinars and mentorships, in order to maintain the certification.

Job Outlook and Salary Information

The U.S. Bureau of Labor Statistics (BLS) reported that these professionals in the 90th percentile or higher earned $208,000 or more per year, whereas the bottom 10th percentile earned $44,710 or less per year. According to the BLS, job opportunities for general and operations managers were expected to increase as fast as the national average through 2028.

Business operations managers help companies to achieve business goals through effective management of operations. They collaborate with others across the company regarding staff training, budgets, and business administration. Business operations managers typically possess a bachelor's degree in a business-related field.

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