Login
Copyright

Career Information for Medical Receptionist Degree or Certification

Medical receptionists require no formal education, but it may be helpful for employment. Learn about the potential education, job duties and certification to see if this is the right career for you.

View popular schools

Postsecondary studies to be a medical receptionist, to be a medical assistant or for medical administration can prepare graduates for a career as a medical receptionist. It may be possible to enter this career field without an associate's degree and learn though on-the-job training; however, employers may prefer applicants with formal training.

Essential Information

Although a high school diploma can suffice for working as a medical receptionist, employers typically seek job candidates with experience or formal education in the field. Medical receptionist degree programs are most commonly offered at the associate's level and are designed to give students the clerical, communication and technological skills required for employment in health care offices. Related programs may also be available in the fields of medical assisting and medical administration. Certification is not necessary to land a job as a medical receptionist.

Required Education Varies from a high school diploma to an associate's degree in medical assisting, medical receptionist or medical administration; on-the-job training may be provided
Projected Job Growth (2014-2024)* 10% for receptionists and information clerks
Mean Annual Salary (2015)* $28,430 for receptionists and information clerks

Source: *U.S. Bureau of Labor Statistics

Find schools that offer these popular programs

  • Health Care Administration
  • Health Information and Records Admin
  • Health Information Technology
  • Health Management and Clinical Administration
  • Health Unit Coordinator
  • Health Ward Supervisor
  • Medical Administrative Assistant or Secretary
  • Medical Claims Examiner
  • Medical Facilities Management
  • Medical Insurance Billing and Coding
  • Medical Insurance Services
  • Medical Office Computer Technologies
  • Medical Office Management
  • Medical Office Specialist
  • Medical Receptionist
  • Medical Staff Services
  • Medical Transcriptionist

Job Description for a Medical Receptionist

Medical receptionists complete many of the same tasks that front-desk personnel in any field must perform. These filing and maintaining records; screening, answering and forwarding telephone calls; writing accurate messages; setting up appointments; and collecting payments. Front-office professionals should be comfortable with basic office equipment, such as copier and fax machines as well as computer software and hardware. They must also be able to communicate effectively, multitask and to take detailed notes. Customer service skills and patience under pressure are also important for this role.

In terms of job skills that are specific to the health care field, medical receptionists should have a grasp of relevant terminology for their office (for example, knowing common dental procedures in a dentist's office). They also need to be adept with insurance processing and field-specific software for managing appointments and completing invoices.

Education Requirements

Although no formal degree is necessary to work in this field, an associate's degree program traditionally covers legal and ethical standards, current technology and an overview of medical practice operation. Because more highly trained workers will become valuable as technology improves and reliance upon it increases (see below), those with a degree may be more valuable to potential employers. Relevant 2-year program titles typically include such wording as 'medical receptionist,' 'medical assistant' or 'medical administration.'

Job Outlook

The U.S. Bureau of Labor Statistics (BLS) reports that the employment of receptionists was expected to increase 10% in the period from 2014-2024, with the most jobs expected to be in healthcare facilities. Due to technological advancements in coming years, medical receptionists will need to possess a diverse array of technical and clerical skills that are not easy to automate. Moreover, preference may be given to job candidates with a lot of experience in the field (www.bls.gov).

Salary Information

Medical receptionists may work in a private office or they may work in clinics, hospitals and similar settings. The BLS reports that medical receptionists were heavily concentrated in the offices of dentists, physicians and personal care companies in 2015. The average earnings for these professionals as of 2015 was $28,430.

Medical receptionists typically work in medical clinics, hospitals, doctor's offices or dentist's offices. They benefit from prior knowledge of the legal standards for the medical field and general information about how a medical practice operates. They handle queries from patients and process paperwork and payments.

Next: View Schools

What is your highest level of education?

Some College
Complete your degree or find the graduate program that's right for you.
High School Diploma
Explore schools that offer bachelor and associate degrees.
Still in High School
Earn your diploma of GED. Plan your undergraduate education.

Schools you may like:

Popular Schools

The listings below may include sponsored content but are popular choices among our users.

    • Master of Health Administration in Health Systems Management
    • Master of Science in Health Informatics

    What is your highest level of education?

  • What is your highest level of education completed?

    • Master of Science in Healthcare Management

    What is your highest level of education?

    • MSHS in Health Care Quality
    • Graduate Certificate in Health Care Quality

    What is your highest level of education?

    • Medical Office Specialist
    • Medical Billing and Coding

    What is your highest level of education?

    • Diploma Program - Medical Office Specialist
    • Diploma Program - Medical Billing and Coding Specialist
    • Certification - Medical Billing and Coding Specialist

    What is your highest level of education completed?

  • What is your highest level of education completed?

  • What is your highest level of education?

    • MBA - Healthcare Management

    What is your highest level of education?

    • MBA in Health Administration
    • Health Administration Certificate

    What is your highest level of education?

Find your perfect school

What is your highest level of education?